Company Description
Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how.
We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow.
Job Description
Senior Analyst at Checkout.com
We are seeking a highly skilled and experienced Senior Analyst to join the Compliance Operations team. As a Senior Analyst, you will play a crucial role in overseeing the performance and activities of our analyst team, ensuring high-quality work, providing mentorship, and contributing to process improvements and delivering on tactical projects. You will act as an ambassador of the team on multiple forums with stakeholders as may be required. Your expertise will be essential in maintaining our commitment to excellence and achieving our strategic objectives. This position will report to the Team’s manager.
What your responsibilities will be:
- Act as the primary point of escalation for complex issues and questions that analysts encounter during their day-to-day operations. Provide timely and effective resolutions to ensure smooth workflow and optimal outcomes.
- Review and approve escalations and/ or decisions made by analysts, ensuring accuracy, adherence to guidelines, and company policies.
- Conduct thorough quality control checks on all reviews, assessments, and reports produced by analysts. Ensure the highest level of accuracy, completeness, and compliance with regulatory standards.
- Identify opportunities for process enhancements and efficiency gains within the team. Collaborate with stakeholders to implement improvements and optimise workflows.
- Represent the team in both internal and external audits, providing necessary documentation and explanations to auditors. Ensure the team's practices and outputs are in line with regulatory requirements and industry best practices.
- Lead and manage tactical projects from inception to completion. Coordinate with cross-functional teams, set project timelines, and ensure successful project delivery within defined parameters.
- Take responsibility for delivering on special projects as agreed upon by the management or senior leadership. These projects may be ad hoc and require a strategic approach to achieve specific objectives.
- Handle and respond to external Requests for Information (RFIs) from clients, partners, or regulatory bodies. Provide accurate and timely responses while maintaining a professional and positive image for the organization.
- Serve as a mentor and coach for analysts, supporting their professional growth and skill development by partnering with the respective Team Leader.
Qualifications
What you will need to be successful (skills and competencies):
- Proven experience in a similar analyst role, preferably with at least 4+ years of relevant experience
- Strong analytical and problem-solving skills with exceptional attention to detail
- Excellent mentoring abilities, with a track record of effectively guiding and coaching team members
- Proficiency in project management and ability to prioritise tasks effectively
- Understanding of the payments landscape and processes
- Ability to continuously monitor and manage competing priorities and adjust accordingly
- Cross team collaboration
- Outstanding communication and interpersonal skills, with the ability to engage with stakeholders at all levels
- Working knowledge of using tools and processes to troubleshoot issues
- Ability to adapt quickly to changes, have a curious mind with a high performance mindset
- Experience in handling audits and regulatory compliance is preferred.
- Comprehensive knowledge of payment industry/compliance regulations, standards, and best practices is preferred
Experience you will bring to the role:
- Experience in dealing with regulatory requirements and participating in audits is valuable. A Senior Analyst should understand the importance of compliance and have the ability to represent the team confidently during audits.
- Be responsible to partner with Team Leaders by providing constructive feedback with a view to identify areas of development for analysts
- Effective communication skills are vital for a Senior Analyst to interact with team members, management, clients, and other stakeholders. They should be able to articulate complex concepts in a clear and concise manner.
- The Senior Analyst should have a track record of solving complex problems and making data-driven decisions. They should be able to approach challenges creatively and provide innovative solutions.
Additional Information
Apply without meeting all requirements statement
If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.
We believe in equal opportunities
We work as one team. Wherever you come from. However you identify. And whichever payment method you use.
Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.
When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us.
We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.
Take a peek inside life at Checkout.com via
- Our Culture video https://youtu.be/BEwnpHuadSw
- Our careers page https://www.checkout.com/careers
- Our LinkedIn Life pages bit.ly/3OaoN1U
- Our Instagram https://www.instagram.com/checkout_com/
