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WISE

Senior Analyst - Cards Payin

Posted 4 Hours Ago
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London, Greater London, England
Senior level
London, Greater London, England
Senior level
The Senior Analyst on the Cards Payin team at Wise will work collaboratively with Product, Engineering, and Operations teams to improve customer experience, evaluate opportunities, define KPIs, build automated data pipelines, and design experiments to monitor product features' impact.
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Company Description

At Wise, our mission is to achieve "Money Without Borders" — making financial transactions fast, convenient, transparent, and eventually free. Millions of people around the world use Wise to send, spend, hold, and receive money across multiple currencies.

Job Description

The Cards Payin team enables millions of customers to fund transfers and top-up their balance in a safe, cheap and convenient way. With their focus on acceptance of Card, ApplePay and GooglePay payments from over 200 countries, the team operates on a truly global scale.

As an analyst in the Cards Payin team you’ll primarily work embedded in this cross-functional team, partnering with Product, Engineering and Operations to identify opportunities to further improve our product. 

In addition to this you’ll help other teams in Wise understand how to improve performance of payment methods and you’ll be part of a tight-knit group of analysts sharing knowledge and collaborating to tackle complex problems spanning multiple teams.

How you’ll contribute:

  • Help the team evaluate & identify opportunities to improve the customer experience and reduce fraud

  • Define, track and communicate progress against KPIs - this communication could range from written updates in Slack to quarterly planning presentations to the wider company

  • Partner with your product manager, engineers, other analysts and the operational team throughout the product development lifecycle to build and iterate product changes based on your insights

  • Build automated data pipelines and dashboards to minimise repetitive tasks and allow data self-serve

  • Design experiments to monitor the impact of new product features on risk, convenience and cost metrics

Qualifications

  • Strong analytical thinking and data analysis skills (spreadsheets and SQL).
  • You have experience with data visualisation tools (Looker, Superset, PowerBI, Tableau etc.) and demonstrate storytelling ability with data

  • Experience building and owning automated data pipelines using tools like dbt and airflow

  • Enjoys working in a fast-paced environment; knows when and how to adapt analysis scope to achieve 80/20 results

  • Excellent verbal and written communicator - you cut through the noise, communicating what matters in a way that people get it

  • A/B testing experience (or good grasp of the required statistics)

  • Hustle: you can go beyond the analysis and get it done

Nice-to-haves

  • Python (you’ll need this at some point but you can learn on the job).

  • Experience in fincrime domain balancing risk and customer experience 

  • Experience working with cross-functional software product teams

  • Experience working with event data & tools (Mixpanel/Google Analytics/Amplitude etc)

Additional Information

💰 Base salary of £60k - £75k (based on experience)

🚀 RSU's in a growing and publicly listed company 

🌎 Work from (almost) anywhere in the world for up to 90 days a year

🏠 Flexible working - you’re trusted to do the right thing and be responsible

🏥 Private Medical Insurance + Life Insurance

🏋️ Discounted gym memberships and cycle to work scheme

🏝️ A paid 6-week sabbatical leave after four years 

👶 26 weeks maternity leave at full pay

💪 An annual self-development budget

🚀 Annual Mission Days festival

🐶 Pet friendly offices 

🏃‍♀️ Lots of fun group activities like yoga, running and boardgame nights 

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Top Skills

Python
SQL

WISE London, England Office

London, United Kingdom

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