Senior Accounts Receivable Analyst

The Role
We are looking for a Senior Accounts Receivable Analyst to win and grow with us at our Theale, Reading, UK office location. This is role will be one day a week in office or two days a month depending on proximity to Theale.
This is a UK-based global role with responsibility for U.S. coverage; expected working hours are 2:00 PM to 10:00 PM GMT.
Candidates for this position must be authorized to work in the United Kingdom on a Full-Time/Permanent basis for any employer without restriction. Visa Sponsorships or Transfers WILL NOT be provided for this position. 

The Senior Accounts Receivable Analyst will be responsible for end-to-end AR collections activities, including invoicing, payment application, aging analysis, dispute resolution, forecasting, compliance, and strategic process improvements. They will also act as a subject matter expert, mentor, and trusted partner to leadership in optimizing global AR performance. 

How you'll contribute:

•  Proactively monitor aging reports, drive follow-up on overdue balances, and actively manage high risk customer portfolios to minimize exposure and improve cash flow.
• Lead resolution of complex invoicing and payment discrepancies, negotiating payment arrangements through effective voice-to-voice conversations, email correspondence, and video meetings.
• Perform detailed aging analysis, develop accurate collection forecasts, and identify emerging risk accounts requiring escalation or mitigation.
• Own AR reporting, KPI dashboards, and data-driven process improvement initiatives to enhance visibility, efficiency, and performance.
• Ensure adherence to credit policies, SOX controls, and global accounts receivable standards across all activities.
• Partner closely with sales, operations, and credit teams to resolve issues, support commercial objectives, and mitigate financial risk.
• Exercise independent credit judgment to perform credit risk assessments and approve customer contracts exceeding $50K, leveraging Creditsafe credit reports and analysis of company annual reports where applicable.
• Provide training, coaching, and mentorship to team members, reinforcing best practices and elevating overall AR capability.
• Prepare and present insights, trends, and actionable recommendations to senior leadership to support informed decision-making.

 If you have the attributes, skills, and experience listed below, we want to hear from you!

• 5–7+ years with progressive exposure to AR, collections, analytics, and leadership 
• Strong working knowledge of end-to-end accounts receivable and collections processes, including dispute management and risk-based collections activities.
•  Advanced proficiency with ERP systems and business intelligence tools, including Excel (pivot tables, v-lookups, formulas, etc.), data visualization, and automation, to support insight, accuracy, and efficiency.
•  Solid analytical and problem-solving skills, with the ability to think strategically and translate data into practical recommendations.
• Effective communication and negotiation skills, with a strong customer service orientation when engaging internal and external stakeholders.
• Ability to manage competing priorities in a fast-paced environment, exercising sound judgment and contributing to informed decision-making under pressure.
• 5 GCSEs or equivalent, including English and Math 

KPIs/Metrics Followed:

• Invoice accuracy and timely payment application
• Reduction in overdue aging buckets and improved DSO
• Dispute and discrepancy resolution cycle time
• Forecast accuracy and dashboard reliability
• Compliance adherence and audit readiness
• Collection success rate on strategic accounts