Senior Account Manager

At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table.

Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.

Reporting to our Account Director/Client Partner, you will lead client relationships, working with wider teams on developing comprehensive creative/media strategies, and ensuring successful execution of campaigns.

• Build deep relationships with clients, serving as the main point of contact, and understand clients' goals to create tailored solutions.

• Work with wider teams to develop and implement strategies to achieve clients' goals.

• Stay updated on industry trends and platform changes to improve strategies accordingly.

• Provide guidance on best practices, creative thought processes, and campaign execution.

• Oversee the successful implementation of social media campaigns, ensuring they align with clients' goals and achieve desired outcomes

• Translate data insights into relevant recommendations for clients, addressing important concerns and opportunities.

• Collaborate with varied teams, including creative, content, and analytics, to provide integrated solutions.

Qualifications

• 5 years of experience in client-facing roles within the advertising, creative or marketing industry

• Previous experience managing a small team, encouraging brainstorming and open discussions to foster a creative environment.

• You'll have experience utilizing market insights to make strategic decisions and develop business strategies.

• Strong client management and senior stakeholder confidence in B2B environments

• Clear, structured communication across complex social and B2B workstreams

• Solid project and delivery discipline across multi-channel social campaigns

• Deep understanding of social platforms (LinkedIn, YouTube) and B2B content ecosystems

• Ability to guide creative for both platform-native social and B2B brand consistency

• Cross-functional leadership across strategy, creative, media, and production

• Strong commercial and B2B business awareness

• Proactive problem-solving and risk management across fast-moving social outputs

• Calm, professional under pressure (clients, shoots, deadlines)

• Strong sense of ownership and accountability across social and B2B delivery