Manage end-to-end digital media and content campaigns for top-tier clients: build client relationships, coordinate internal teams (Creative, Editorial, AdOps, paid social), QA ad tags, manage IOs/scheduling, analyse performance, produce client reports, identify upsell opportunities and mentor junior staff.
Hypebeast is a leading global platform for contemporary culture and lifestyle, and a premier destination for editorially-driven news and commerce. Founded in 2005, it became a publicly listed company in 2016, and today boasts a global readership across North America, Asia Pacific, Europe and more. The Group has expanded its publishing brands to a wider scope, encompassing Hypebeast and its multiple content distribution platforms, creative agency Hypemaker, and e-commerce and retail platform HBX.
We are looking for a highly-motivated Senior Account Manager to join the Hypebeast team. The ideal candidate needs to have a track record of developing key client relationships within an agency or publisher environment, delivering successful campaigns from beginning to end. This is an exciting opportunity to join a fast-growing team, working with some of the best and biggest brands in the world. You will be reporting into the Director of Account Servicing, EMEA.
Responsibilities:
- Manage a combination of both supplied asset campaigns and produced campaigns.
- Build and maintain client relationships to encourage repeat business and positive sentiment post-campaign.
- You have a track record of managing high-level / top tier accounts, confidently leading conversations and delivering projects end to end.
- You take responsibility and accountability for the work and the process on each project – you are the go-to person, both internally and externally.
- You will identify upselling opportunities throughout live projects, understanding how to approach new opportunities with clients.
- You will constantly think about how to nurture and grow long-term client relationships.
- Manage internal teams to ensure smooth, successful campaign execution.
- Collaborating with teams across the business (Creative Editorial, social, AdOps, paid social) to plan and launch campaigns across regions and verticals.
- Ensure project timings and deadlines are adhered to, bringing in the right people at the right time.
- Assist in managing insertion orders, campaign scheduling and inventory conflict resolution.
- Collect and QA ad tags and creative; monitor and reconcile campaign delivery across systems.
- Analyse performance and ensure delivery of client objectives.
- Communicate updates across departments regarding campaign performance.
- Create end of campaign reports for clients (in spreadsheet and deck format)
Client Management
Campaign Management & Execution
Ad Operations & Quality Assurance (QA)
Performance Analysis & Reporting
Requirements:
- 6-7 years of account/project management experience in an advertising or publishing setting, with a focus on digital media.
- Strong understanding of social media advertising and content production.
- Ability to multitask and work under tight schedules.
- Excellent written and verbal communication skills.
- A problem-solver that can think strategically.
- Detail-oriented with strong time management skills.
- Solutions focused, with the ability to manage internal and external expectations.
- Positive and energetic - instilling enthusiasm in the team at all times.
- Able to mentor more junior members of the team.
- Deep understanding of Sales, Creative and Production processes.
- Confident and able to manage demanding client relationships.
- Able to work independently and effectively is a must.
- You are positive and energetic - instilling enthusiasm in the team at all times.
If you think you’ve got what it takes, please provide your cover letter, CV, and expected salary.
This position is based and located in London. Candidate must be eligible to work in UK.
Personal data collected is for recruitment purposes only.
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