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Kainos

Senior Account Director

Posted 2 Days Ago
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Birmingham, West Midlands, England
Senior level
Birmingham, West Midlands, England
Senior level
As a Senior Account Director at Kainos, you will oversee business development, account management, and strategic growth for major client accounts, particularly within the healthcare sector. Your role includes developing client relationships, ensuring successful contract management, leading teams, and aligning business practices with company culture and objectives.
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When you join Kainos, you get to think beyond limitations to make an immediate and positive impact – like transforming digital services for millions of citizens or helping Fortune 500 companies get live and thrive on Workday.You’ll be part of a people-first culture that is growing around the world. We’re a creative, committed, and diverse group of individuals who succeed as a team.At Kainos your ideas are heard and valued and you’ll leave a legacy that you can feel proud of.  Join us and discover how our people write our story.

Kainos is high-growth IT services company providing digital technology solutions and agile software development to customers. Across our 30-year+ history, we have delivered high-profile national scale transformation projects across government, NHS and a myriad of private sector clients.

Our vision is to create a world-class business development and delivery capability for Kainos, fuelled by a diverse range of highly talented and motivated professionals working collaboratively and innovatively to ensure we continue our growth trajectory.

We do this via an open and supportive environment where colleagues can share information, learn from one another and excel in their own career.  With consistent ways of working aligned to industry best practice, we build sustainable and predictable sales pipelines for our market-leading offerings.

As a Senior Account Director in Kainos, you will be part of the Healthcare Senior Leadership team and will be responsible for running and developing a number of accounts. This includes account planning & strategy, account management execution, business development, delivery, risk & quality assurance, executive reporting, financial operations, people allocation and talent development.

Your key responsibilities will include:

  • Setting the direction, priorities and plan for named accounts in agreement with the BU Leadership Team, regularly reviewing against measurable objectives including sales, revenue and margin quotas.
  • Developing and maintaining many strong senior client relationships to understand their issues and opportunities, utilising senior Kainos staff to gain higher-level access.
  • Ensuring timely winning and contracting of new business to align with sales and revenue targets and maintaining a smooth staffing profile.
  • Leading all aspects of the operational running of the accounts including full responsibility for business development, commercial performance, forecasting and cash flow.
  • Leading the planning, preparation and execution of pursuit plans for major strategic deals.
  • Proactively investigating, understanding and reacting to the specific dynamics of their clients; similarly understanding political, economic and technology trends and implications for the client, all to develop additional business.
  • Ensuring risk management and reporting on an ongoing basis with active quality assurance.
  • Effectively communicating the direction and progress with Staff, BU Leadership Team and client where appropriate.
  • Developing of and adhering to Group People strategies to engage, develop, retain and attract the top talent in the market.
  • Ensuring Kainos company culture, modelling behaviours and values that exemplify the affiliative company culture are adhered to and maintained.

Minimum requirements:

  • Leading major client engagements for a services business.
  • Experience in the delivery of large-scale software projects in the healthcare or public sector in a consulting environment.
  • Leading pre-sales/business development activities and bids within the UK healthcare or public sector.
  • Fostering strong and appropriate relationships with senior stakeholders.
  • Balancing multiple areas of responsibility simultaneously.
  • Ability to lead, grow and motivate effective teams.
  • An appreciation and knowledge of technology delivery, agile methodologies.
  • Ability to plan and meet deadlines in accordance with business requirements.
  • Highly knowledgeable in the following areas: People, Culture & Talent Development, Finance, planning and evaluation, and business development.

Desirable:

  • Builds a strong business network in the healthcare sector
  • Business development success establishing net new clients
  • Experience of selling digital services of scale and complexity (£multi-million) for at least five years in a previous role

 

So what are you waiting for? Let’s write the next incredible chapter of our story together. 

Embracing our differences  

At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive.   We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are.   We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

 

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