Lead the Account Management team, drive proactive strategies, enhance client retention and growth, and build relationships with key agency stakeholders.
We’re looking for a strategic and commercially driven (Senior) Account Director to lead our most important global client portfolio: the Big 5 agency holding companies. This is a high-impact leadership role focused on transforming Account Management from a reactive model to a proactive, value-driven partnership approach.
If you’re a builder who thrives on developing talent, navigating complex global agencies, and engaging senior stakeholders, this is your opportunity to shape a critical function at Adverity.
Some of the things you’ll work on:
- Lead, coach, and develop a team of Account Managers, driving a shift toward proactive, strategic account management.
- Own retention, renewals, forecasting, and expansion across a complex holdco portfolio.
- Drive structured account planning and value realization frameworks tailored to global agency networks.
- Identify growth opportunities across operating companies and support your team in exceeding upsell targets.
- Build and maintain executive-level relationships within major agency groups, acting as a senior sponsor for key accounts.
- Proactively monitor account health, identify risks, and provide clear mitigation strategies to senior leadership.
- Partner cross-functionally with Product, Sales, and Services to deliver long-term customer value.
We’re excited if you have:
- Deep experience within major agency holding companies (required), plus a strong industry network.
- Extensive experience leading customer-facing teams, ideally in SaaS, MarTech, AdTech, or agency environments.
- A proven track record of transforming teams toward proactive, value-led account management.
- Strong commercial acumen with consistent success in retention and growth.
- Confidence engaging C-level stakeholders and building long-term strategic partnerships.
- A collaborative mindset and passion for developing high-performing teams.
Why you'll love it here:
- Flexible working hours and home-office
- Internal shares program (EDPP)
- Ergonomic workspace and cutting edge technology
- Regular team events (also remote)
- Modern and stylish offices
- Sustainable merch for all employees
- Adverity Social Responsibility Days (+2 days paid off)
- ... and more depending on your location.
Top Skills
Adtech
Martech
SaaS
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