SCUK Commercial Manager -Tesla

Santander Consumer Finance UK (SCUK) is based in Redhill, Surrey and provides motor finance to a network of car dealerships throughout the United Kingdom. We are pleased to share that we are currently looking for a Commercial Manager – Tesla to join us on a permanent basis.

Reporting to the Head of Business Development and Direct Sales, the purpose of this key senior management position is to lead the Tesla function with full accountability and responsibility for delivering its commercial objectives through establishing and maintaining a first-class relationship with Tesla and all relevant stakeholders. The role will shape the long-term strategy for the Tesla function and will manage and execute initiatives that provide short to medium term direction for the Tesla relationship.

Acting as an integral part of the stakeholder SMT, this is a complex and demanding role. The stakeholder has high expectations of the job holder due to the level of complexities involved in supporting the achievement of their operational and performance objectives.

This is a home-based role, but there will be regular attendance required to the Redhill office.

Key Accountabilities will include:

• Strategic planning - Based on the organisation’s overall business plan, develop and document a comprehensive and coherent sales development strategy for the Tesla business unit
• Operational planning - Based on the documented strategic plan and the annual sales budget for Tesla, develop an annual activity plan outlining timings and high-level deliverables for the business unit and gain approval for annual spend
• Budgetary control - Lead the delivery of the Tesla annual plan in line with prescribed budget, through ongoing review and monitoring of costs
• Stakeholder Management - Establish a sound working relationship with Tesla and with all relevant internal stakeholders including other members of the commercial management team, other SCUK business functions and with the organisation’s Senior Management Team
• Business Development- In line with strategic and operational objectives and working in conjunction with other business functions as necessary, lead the Tesla sales function in delivering both the optimum level of business from existing sales channels as well as supporting the launch of new strategic business opportunities
• Sales intermediary oversight - As directed, ensure that appropriate oversight of all Tesla sales activity, (that primarily being Tesla GB), is maintained through ongoing, documented business reviews produced in the prescribed format that focusses on both commercial and customer outcome related metrics
• Remuneration and Incentives - Ensure all sales intermediary remuneration and incentives are in line with company policy and that pricing mandates for commission terms are adhered to
• Events and PR - In conjunction with SCUK’s Marketing Team, agree Tesla’s annual events calendar and leverage off the wider organisation’s PR and events activity and suppliers
• Compliance - Ensure all activity conducted by the Tesla sales function is carried out in a compliant manner from a legal, regulatory and business perspective, with specific focus on ensuring sustainability and driving good customer outcomes
• Risk - Deal with or escalate identified risks in relation to SCUK policies and/or legislative and regulatory guidelines in accordance with the Santander UK group risk framework
• Other - Carry out any other tasks from time to time as may reasonably be requested

What we’re looking for someone who has:

• Previous management experience that required leading business units at both strategic and operational levels
• Extensive experience within the area of Sales and Business Development within the motor related financial services sector
• Worked in an organisation where multiple stakeholder management was common and where exposure to external OEM partners was prevalent
• Experience in producing sound strategic and working documentation and presentations, including business case proposals, briefs and presentations
• A good understanding of the general market sector, can exhibit sound business acumen, has excellent interpersonal skills and is comfortable and confident when dealing with senior management
• An appreciation of legal, regulatory and compliance issues relating to sales and customer management within the financial services sector, and is familiar with the FAC’s principles of business including the ‘treating customer fairly’ code of conduct (desirable - not essential)

We have a range of benefits available which include:

• A competitive salary of £65,000 - £75,000 per annum (dependent on experience)
• 30 days holiday per annum, plus bank holidays
• Annual bonus based on personal and company performance
• Company car
• Private medical cover
• Generous pension contributions
• Employee assistance programme
• Sharesave scheme
• Gym passes at a reduced rate for 3,000 gyms, leisure centres etc

Other things you need to know:

• The contracted hours for this role are 35 hours per week

Inclusion

At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed.  We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

At Santander Consumer Finance we have a zero-tolerance approach to discrimination, bullying, harassment (including sexual) or victimisation of any kind.

Should you want to be considered for part time hours, please let us know and we can assess your requirements.

What are the next steps:

If you are interested in this role and believe you have the skills, experience, and knowledge then we’d love to hear from you. Please go ahead and click apply which will take you through some questions and allow you to submit your CV and covering letter.