We’re reinventing payments.
In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing.
Now, over 150,000 customers across four countries choose to transact billions with us every year.
But we’re just getting started.
Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves.
The Role
We have an opportunity for an ambitious and commercially minded Scaled Partnership Manager to join our Partnerships and Sales team. Our department offers integrated card processing solutions to SMEs through referral partnerships with business software providers. Our partners include a diverse range of software providers, from hospitality and retail EPOS to healthcare practice management software and beyond. You will be integral to the fastest growing part of our business in a key role focused on developing and growing revenue-generating referral partnerships across an assigned portfolio of partners.
What you will do…
- Nurture and develop relationships with your assigned portfolio of accounts to drive revenue growth.
- Create rapport with key decision makers and influencers across all levels of your assigned partners, including executive, sales, operations, and support staff.
- Manage and Influence partners to adopt best practice to maximise customer adoption of Dojo’s products and services.
- Complete regular business reviews with partners to set goals, identify actions and track progress towards mutually agreed objectives.
- Forecast and report on partner performance (including applications and campaign results) on a monthly basis.
- Develop and maintain a thorough understanding of Dojo products and services as they evolve, while ensuring partners also stay up-to-date.
What you will bring...
- Previous strategic account and/or payments partner management experience (preferably within the payments industry)
- Well-developed commercial acumen
- Ability to adapt your approach to various audiences, from c-level executives to support staff
- Proven ability of critical thinking, using logic and reason
- Self-motivation and ability to work on own initiative as well as part of a team
- Demonstrated proactive troubleshooting, listening and problem solving skills
Dojo home and away
We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas.
That's why we have an office-first culture. This means working from the office 4+ days per week.
With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you.
Question: what’s curious, relentless, and customer obsessed?
If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values.
If the following speak to you, let’s talk:
- You’re curious. You have a real desire to learn and create.
- You’re relentless. You keep going even when it’s easier not to.
- You’re customer-obsessed. You know how important customers are to what you do.
Diversity, equity, and inclusion at Dojo
From local bakeries to well-known eateries, Dojo payments serve over 150,000 places across the UK.
And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.
Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.
If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo.
To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive.
Visit dojo.careers to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages.
#LI-Hybrid
Dojo London, England Office
London, United Kingdom, SW1A 2
