Provides remote fourth-level SAP Finance support for global customers, resolving complex SAP FICO, CFIN, and S/4HANA Finance issues. Translates country-specific tax and legal requirements into SAP solutions, including e-invoicing, e-reporting, and SAP Document and Reporting Compliance. The role also manages customer relationships, tracks issues through resolution, drives satisfaction, and supports urgent matters outside normal hours.
Since 2008, Spinnaker Support has helped organizations take control of their enterprise technology through independent third-party software support, expert services, and open source modernization solutions. We support Oracle, SAP, VMware, and PostgreSQL environments, helping customers run, optimize, and transform on their own terms. Trusted by more than 1,300 organizations across 104 countries, our global team delivers the expertise, personalized service, and flexibility that help customers reduce vendor dependency, align technology with business goals, and move forward with confidence.
We have an immediate need for a Senior SAP Finance Solution Architect:
- The role is full time & fully remote, but the candidate must be based in the UK, Ireland or South Africa.
- Must have excellent customer focus and communication, friendly interaction and passion to help customers.
- Occasional after hours, weekends and holidays support for urgent customer issues.
Responsibilities:
- Provide remote-based SAP 4th level support for our global customers in various industries.
- Resolve complicated SAP Finance related issues requiring expert level business process, SAP configuration and functional skills.
- Develop strong support-based relationships with our clients, with excellent customer focus and communication, and friendly interaction.
- Continuously drive customer satisfaction by tracking issues from start to closure.
- Ability to troubleshoot customer issues remotely with extensive SAP experience and good analytic skills.
Requirements (must haves):
- 18+ years of expert level SAP FICO, CFIN and S/4HANA Finance experience
- Good understanding of E-invoicing and E-reporting requirements across multiple countries
- Experience with SAP DRC (SAP Document and Reporting Compliance)
- Interpretation of country specific legal requirements and their translation to SAP solutions
- Senior consultancy experience in configuration and support
- Ability to work remotely within a close regional and global team environment.
- A proactive approach to learning and adapting new skills as required
Requirements (nice to haves):
- Treasury
- SAP RE-FX (Real Estate Management)
- SAP RAR (Revenue Accounting and Reporting)
- Product Costing and Material Ledger
- Fixed Assets
- Debugging skills
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Spinnaker Support London, England Office
40 Basinghall St, London, United Kingdom, EC2V 5DE
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