Senior Commerce Experience Advisor

Posted 10 Days Ago
Be an Early Applicant
United Kingdom
1-3 Years Experience
Software
The Role
Seeking a Senior Commerce Experience Advisor for the UK market at Bloomreach, responsible for generating new business leads, cold calling potential customers, identifying customer needs, and working towards sales targets and KPIs.
Summary Generated by Built In

Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:

  • Discovery, offering AI-driven search and merchandising

  • Content, offering a headless CMS

  • Engagement, offering a leading CDP and marketing automation solutions

Together, these solutions combine the power of unified customer and product data with the speed and scale of AI optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visit Bloomreach.com.

 

As we grow our EMEA team, we are seeking a Commerce Experience Advisor (UK Market)

We’ve asked our current sales people to tell us what they like about their job with Bloomreach, and this is what they told us:

  • You sell a world-class product that helps people
  • Offering a cool thing you know works (check our Success Stories)
  • You’re in touch with C-level clients and leading e-commerce businesses
  • Having a job in the world’s most progressive industry
  • You can make a killing (generous commission including on every signed deal)
  • The sales role is the launchpad to the fastest career growth at Bloomreach (both in terms of responsibilities and salary)
  • As a salesperson, you have an incredible variety – vertically (you can sell different elements of the platform depending on the client’s immediate needs) and horizontally (you can choose your clients by industry – Fashion, Travel, Food Delivery, etc.)

Main goals of this role:

  • Generating new business leads, following up on MQLs & converting to SQLs.
  • Cold calling potential customers and building relationships.
  • Identifying customer needs and selling products accordingly.
  • Working with weekly, monthly, quarterly sales targets and KPI’s.
  • Arranging meetings with clients and carrying out product demonstrations.
  • Following up swiftly on sales enquiries and sending out information.
  • Working closely with other teams to develop new business.
  • Researching the market and identifying potential target customers (ICPs).
  • Attending industry events in order to generate business leads.

What we expect of you:

  • Previous new business experience ideally from a company in the same or similar industry.
  • Proven track record of bringing new business and a natural ability to drive sales.
  • Fluent in English
  • Must be self-motivated, trustworthy and with a strong desire to succeed.
  • Well organised with experience using CRM systems (Salesforce, Hubspot, Salesloft).
  • Excellent time management skills, Positive attitude and “love of selling”.
  • A team attitude is absolutely necessary.
  • A creativity over activity mentality when it comes to outbound prospecting.

 

More things you'll like about Bloomreach:Culture:
  • A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. 

  • We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. 

  • We believe in flexible working hours to accommodate your working style.

  • We work remote-first with several Bloomreach Hubs available across three continents.

  • We organize company events to experience the global spirit of the company and get excited about what's ahead.

  • We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
  • The Bloomreach Glassdoor page elaborates on our stellar 4.6/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5

Personal Development:

  • We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.

  • Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*
  • Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.

  • Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*

Well-being:

  • The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*

  • Subscription to Calm - sleep and meditation app.*

  • We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.

  • We facilitate sports, yoga, and meditation opportunities for each other.

  • Extended parental leave up to 26 calendar weeks for Primary Caregivers.*

Compensation:

  • Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*

  • Everyone gets to participate in the company's success through the company performance bonus.*

  • We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.

  • We reward & celebrate work anniversaries -- Bloomversaries!*

(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)

Excited? Join us and transform the future of commerce experiences!

If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!

Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.

 #LI-Remote

The Company
HQ: Mountain View, CA
600 Employees
On-site Workplace
Year Founded: 2009

What We Do

Bloomreach is the leader in Commerce Experience™

Our Bloomreach Experience Platform (brX) competes in three core categories: Engagement (CDP and marketing automation), Content (headless content and experience management), and Discovery (e-commerce search, merchandising, recommendations, and SEO).

We connect both customer data and product data to personalize all customer touch-points, leveraging our patented AI to recommend, predict, and segment. This empowers the marketer to create individual experiences, increase revenue, strengthen customer loyalty, and improve efficiency.

With a global footprint, Bloomreach powers over 25% of all e-commerce experiences across the US and UK, and supports 300+ global enterprises including Neiman Marcus, CapitalOne, Staples, NHS Digital, Bosch, Puma, and Marks & Spencer.

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