The Sales Team Manager will lead a team of sales account managers, driving performance and managing operational KPIs to achieve commercial targets and improve customer outcomes.
Job Description:
Sales Team Manager
Salford Quays (M50 3SP)
Fixed Term Contract (12 months)
Full Time (37.5 hours)
Monday – Friday
Salary: £38,000 + sales incentive bonus
This role is office based with Hybrid working options available once signed off. - This is not a fully remote working position. Once competent in role and fully trained you will benefit from hybrid working.
We make health happen.
We’re a team that’s passionate about leading the healthcare insurance market and improving wellbeing for all.
You’ll help us make health happen by:
·Managing, leading and monitoring a team of sales account managers to drive trading performance whilst ensuring we deliver consistently good customer outcomes.
·Supporting with the delivery of operational KPIs, all processes and projects in SME Retention; as well as ensuring all Training and Competency requirements are met plus driving the implementation of our growth strategy.
·You will manage the behaviour and attitude of the advisers on a day-to-day basis ensuring that they are motivated and focused.
·Conducting regular team meetings, one to one meeting and formal 6 monthly performance reviews ensuring that sales adviser performance is monitored against department objectives and role competencies.
·Managing the day-to-day operational service levels of the department and ensure full adherence to rotas
·Mentoring advisers to attain sales targets by giving regular feedback and setting relevant targets and objectives.
Key Skills / Qualifications needed for this role:
- Previous experience of managing sales team members
- Previous experience of driving commercial performance and achieving commercial business targets
- Previous experience of driving change within a sales, or operational environment
- Strong relationship management skills, with the ability to build and maintain effective internal and external relationships
- Able to make important decisions within agreed parameters and day to day decisions without referral.
- Experience of managing budgets, tracking operational performance, and understanding capacity planning
- Experience of principles of continuous improvement
- Proven experience of stakeholder management at a senior level
Before you apply for a vacancy, please ensure your CV is up to date with all your career history and achievements. This will mean the Recruitment team have all the relevant information they need to review your application.
Advert will close once sufficient application numbers are received and this may be before any published closing date.
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We are committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.
If you require information regarding this role in an alternative format, please email: [email protected]
Time Type:
Full timeJob Area:
Call CentreLocations:
Bupa PlaceBupa London, England Office
1 Angel Court, London, United Kingdom, EC2R 7HJ
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