Ohme is on a mission to accelerate the global transition to clean, affordable energy. We do that by serving as an integrated hardware and software smart-grid platform, focused on the residential EV charging market.
The worlds of energy, transport and artificial intelligence are colliding and Ohme is at the heart of this new era. By using technology and data integrations to connect cars, chargers, people, energy providers and more, Ohme has a powerful platform that puts the consumer at the core.
Ohme has been selling its chargers to consumers since mid 2019 and has had exponential growth since. We are now operating in multiple countries and have partnerships with the likes of VW, Mercedes, Octopus Energy, and other innovative brands.
We are scaling up the business and are building out the team for rapid growth. If you’re interested joining a fast-growing cleantech venture on a data and AI-first journey to speed up the global transition to clean, affordable energy, read on!
Your Role
We’re looking for a Sales Support Executive to join our Reseller Sales Team and play a key role in supporting our wholesale and installer partners. You’ll be at the heart of the sales operation, managing installer enquiries, supporting onboarding, handling customer leads, and ensuring our partners receive a smooth and professional experience. This role is ideal for someone organised, proactive, and customer-focused who enjoys variety in their day-to-day work.
Key Responsibilities
- Manage inbound installer enquiries and support the onboarding process for new partners joining the Ohme network.
- Act as the first point of contact for installers, responding to queries, providing guidance, and ensuring they feel supported.
- Conduct outbound outreach to new installation partners, identifying new installer opportunities and helping grow Ohme’s installer community.
- Manage the sales inbox and inbound sales line, ensuring all leads and enquiries are handled promptly and professionally.
- Help to qualify and convert inbound customer leads, ensuring every potential installation opportunity is followed up effectively.
- Maintain accurate and up-to-date customer information in our CRM systems, supporting the wider sales team with data and communication management.
- Collaborate with the marketing team to help coordinate and communicate with Ohme’s installer community
- Provide general administrative and coordination support to the wholesale and key account managers, ensuring efficient communication and follow-up with customers.
- Assist with reporting, customer data, and follow-up actions to ensure smooth collaboration between field and office-based teams
Requirements
- Previous experience in a customer service, sales support, or administrative role (ideally 1–2 years).
- Confident communicator who enjoys speaking with customers and solving problems.
- Highly organised with excellent attention to detail.
- Comfortable working across multiple systems, inboxes, and customer journeys.
- Team player who can collaborate effectively with field-based account managers and other internal teams.
- Proactive attitude, takes ownership of tasks and looks for ways to improve efficiency.
- An interest in the EV, energy, or technology sectors is beneficial but not essential.
Benefits
You’ll get to work in a fast-paced and rapidly growing scale-up with global ambitions that is cutting edge, passionate about sustainability and seeks to make the world a better place.
Our benefits:
- Competitive salary and performance bonus
- Private Health Insurance
- Pension Scheme
- Life Assurance Scheme with death in service benefit of 4x salary
- Income Protection Scheme for long term illness
- Ride to Work Scheme
- Payroll Giving Scheme
- Season Ticket Loan to spread cost of travel over 12 months
- Eye Test every 2 years
Ohme is an equal opportunity employer. Diversity, Equity and Inclusion are at the heart of what we do and we encourage a culture where everyone can be themselves at work. We actively seek out a diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed and to feel included.
Top Skills
Ohme London, England Office
125-130 The Strand, London, United Kingdom, WC2R 0AP
