Company Description
Wolt is a Finnish technology company and until recently, we’ve been best known for our food delivery platform. On our mobile app or website, customers can order their favorite meals & items from our restaurant & retail partners, and either pick them up or have them delivered by our courier partners.
However, food delivery was just the start. We don’t want to just satisfy our customers’ hunger, but to deliver a wide variety of products and expand our platform to some cool retail shops, supermarkets, flowers, toys and other exciting products, all referred to as Retail.
Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 30+ countries today, 28 of which are with the Wolt product and brand. Wolt has been growing rapidly in Malta ever since we launched in 2020, and we're looking for the next person to join the merchant services team, supporting this growth.
We work in small teams with high ownership, with each team focusing on a key area of the Wolt product stack. Each and every one of our product team members has a say in where we are going and what solutions we implement. We work with a passion, but we haven't forgotten how to have fun along the way!
Job Description
Are you a strong multitasker with a flair for helping people? Are you detail oriented and enjoy a diverse working week? If this sounds like you, then we’d love to chat.
As a result of our rapid expansion - and the plans we have for 2025 – we need a new Merchant Onboarding/Services Associate to assist our sales team and ensure they are working as efficiently as possible.
What you'll be doing
- Data entry, updating restaurant & retail venue menus, and other changes to venue information.
- Ensuring all our partners receive the correct training on how to use the Wolt app, and monitoring their use of the system moving forward.
- Other ad-hoc administrative and organisational tasks as they come up!
Qualifications
- Have a valid driving licence and a car.
- Fluent in English (Maltese is a plus).
- Experience in data entry or other administrative work would be an advantage.
- Knowledge of Excel or Google Sheets would be considered an advantage.
- Strong organisational skills.
- Structured, detailed and service-oriented.
- Self-starter and a passion for food.
Additional Information
If you are excited about working in a high-growth environment, taking ownership, and leading an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today! :)
