We have an exciting opportunity for a Sales Specialist in our Watford (WD18 8RT) branch!
Frazer, a leading provider of specialist civils, infrastructure and utility products and solutions, is on the hunt for a Sales Specialist who is as passionate about great service as we are.
Frazer, part of Stark UK, we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!
Hours: Monday - Friday 6.30am - 4.30pm
What You’ll Be Doing
- Building excellent relationships with new and lapsed customers so you can understand and meet their needs
- Maximising customer interactions to support the achievement of sales and profit targets through upselling and cross-selling relevant products, offering specific product advice.
- Getting to know our suppliers and continuously looking for opportunities to improve product and industry knowledge
- Ensuring all customer orders are fulfilled in a timely fashion.
- Following plans to continuously improve customer experience.
- Advising customers on trading terms and conditions and information in relation to customer accounts and credit levels. (financial)
- Supporting all Company initiatives.
What We’re Looking For
Enthusiasm - Positivity and unyielding passion for the merchant world.
Decency – Honesty, integrity, and mutual respect
Team Spirit - A genuine desire to help others, working collaboratively and achieving results together.
Pride - Dedication in producing top-notch results.
What’s in it for you?
- Competitive Basic Salary
- Performance Related Bonus
- Retirement Savings Plan (Pension) – with Legal & General
- Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
- WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
- Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
- Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
- Employee Discount
- Refer a Friend scheme
- Wellbeing Centre via WorkPerks
- New Reward and Recognition programme – launching soon!
Required Skills and Experience
- Great customer focus and desire to do your absolute best to get the best outcomes
- Ability to build rapport and develop good understanding of your portfolio to secure future projects.
- Pro active
- Well organised
- Great attention to detail
- Efficiently use IT equipment and have a strong telephone presence.
About us
At Frazer, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
