Perform high-volume outbound prospecting (calls, emails, LinkedIn), qualify leads to ICP, schedule meetings for Account Executives, manage CRM records, and collaborate with sales leadership to meet KPIs.
Job Offer: Sales Development Representative (SDR)
Location: On site
Department: Sales Development
Employment Type: Full-time
Working Hours: 4:00 p.m. – 1:00 a.m. (Nairobi Time)
About the Role
We are seeking highly motivated, resilient, and results-driven Sales Development Representatives (SDRs) to join our growing sales team. This role is ideal for individuals who thrive in fast-paced environments, enjoy high-volume outbound prospecting, and are passionate about generating business opportunities through strategic communication and relationship-building. As an SDR, you will be the front line of our sales process, responsible for initiating contact with potential clients, qualifying prospects, and scheduling high-quality meetings for the sales team.
Key Responsibilities
Sales specialization: Develop expertise in company services, solutions, and value proposition; understand target markets and customer pain points; master objection handling and value positioning. Outbound prospecting: Maintain high daily activity levels through cold calls, emails, LinkedIn outreach, CRM follow-ups, and multi-channel campaigns; consistently meet activity targets. Lead qualification: Identify and qualify prospects aligned with the Ideal Customer Profile (ICP); gather accurate information on company size, decision-makers, business needs, budget, and timeline; ensure meetings meet quality standards. CRM management: Document all prospect interactions; maintain detailed notes and follow-up tasks; ensure pipeline visibility; collaborate with Account Executives and sales leadership for smooth handoffs.
Minimum Requirements
At least 2 years of experience in SDR/BDR roles, call center sales, appointment setting, cold calling, lead generation, or outbound sales. Experience with CRM and sales engagement platforms such as Salesforce, HubSpot, Apollo.io, or similar. Must be 21 years or older. Advanced or fluent English communication skills. Strong understanding of sales processes and outbound prospecting.
Required Skills
Excellent verbal communication and active listening. Persuasive and consultative selling approach. Strong objection handling and rapport-building. Emotional intelligence, adaptability, and resilience. Ability to consistently meet KPIs in high-performance environments.
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