The Sales Representative increases partner origination, builds relationships with retailers, drives sales performance, and provides support and training to ensure compliance with productivity goals.
About PayJoy
PayJoy is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and credit cards, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and provide safety acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.
This role
The sales representative will be responsible for increasing the origination and integration of new partners in their assigned territory, building and maintaining strong relationships with all assigned partner retailers and their respective stakeholders; through constant field work (store visits)or through direct sales at kiosks to provide support, training, implementation of incentive campaigns and targeted marketing; in order to ensure compliance and exceeding sales and productivity objectives.
Responsibilities
- Ensure the monthly sales and store activation targets in the area under your responsibility are met by increasing merchant productivity, and overall company market share.
- Ensure that merchants who sold in the prior month are also selling in the current month.
- Develop the relationship with merchants to keep the account of existing members healthy/stable, responding to requests and solving problems in the conversion to final customer with the PayJoy platform.
- Visit stores to train sales teams, promote marketing materials, and activate incentive campaigns.
- Generate strategies to increase sales in the assigned area, including market and competition analysis to identify trends and sales opportunities.
- Identify and contact new business partners, ensuring they meet the requirements and activating them once authorized.
- Keep the customer database updated and record all interactions and sales made.
- Prepare sales reports and performance analysis for management.
Requirements
- Technical or university studies in related areas such as Business Administration, Communications or similar.
- 1-2 years of experience in Customer Service, Software Sales, mobile devices or Field, in the telecommunications industry.
- Strong interpersonal and communication skills to establish effective relationships and train business partner personnel.
- Orientation to results, so proactivity, organization, perseverance and resilience are essential attributes.
- To ensure success, you need to have strong analytical and negotiation skills as you will be in charge of store performance and sales.
- Availability to travel to visit stores, you must have personal transportation to cover assigned areas. (Car or Motorcycle)
Benefits
- Health Insurance - Company funded for employee and immediate family. Capped at R9360.00
- Life insurance - Company funded
- Pension Fund
- Vacations 20 days
- Phone finance, Headphone, home office equipment and wellness perks.
- $2,000 USD annual Co-working Travel perk
- $2,000 USD annual Professional Development perk
PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
PayJoy Principles
Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening
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