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Telefónica Tech

Sales Order Management Admin

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In-Office
London, Greater London, England
In-Office
London, Greater London, England

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Company Description

Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.

We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.

The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI (Adatis), Enterprise Applications (Incremental), Workplace Services and Cyber Security & Networking.

Values: Open, Trusted and Bold

Trusted Partners:

  • Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner
  • HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year
  • Fortinet: Elite VIP Program – one of only 2 in the UK
  • Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio

Job Description

Providing support to the Sales team with in services and product opportunities. Being a good communicator, relationship builder, confident, exhibit excellent administrative skills, have good attention to detail along with a “can do” attitude, to best support Sales, our customers and our Finance Team.

Key Responsibilities:

  • Managing daily the sales teams’ requests and issues.
  • Working with our suppliers to obtain pricing for an array of hardware, software & services
  • Working with our vendors to negotiate discount levels and utilising available vendor programmes
  • Processing orders on internal systems
  • Liaising with customers, providing quotations and order updates.
  • Providing administrative support as and when required and acting as the office point of contact for the team
  • Request quotes from supplier and distribution
  • Chasing order placement, and providing progress updates Sales Forecast/CRM
  • Responsible for obtaining weekly updates from the Sales Team to ensure all opportunities are updated and correct in the internal forecasting tool
  • Converting opportunities to “won” as orders received
  • Cloning renewal opportunities
  • Taking an active role to ensure the company meets forecasted product targets 
  • Various other duties to include; Escalate pricing as required, Creating customer quotes, Raising purchase orders, Chasing order placement, Liaise with suppliers to update on orders, Coordinate shipping, Trigger billing

Key Skills and Experience

  • Must possess strong administrative skills
  • Accurate keying / data input skills
  • Proficient in MS packages including Word, Excel and Outlook, working knowledge of CRM is highly desirable
  • Excellent communication skills both oral and written
  • High level of accuracy and attention to detail
  • Dynamics365 and Salesforce experience desirable

Additional Information

We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.

Telefónica Tech London, England Office

Trinity Building. Tabernacle Street, 39, London, United Kingdom, EC2A 4AA

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