Sales Operations & Technical Bid Manager

Hiring Manager - Andrew Wishart

Closing Date - 26th March 2025

Remote working with occasional trip to Reading or Exeter

The Opportunity

As the Sales Operations & Technical Bid Manager, you will oversee the entire bid process to secure new business opportunities while optimizing sales processes and systems to enhance efficiency and effectiveness within the sales team.

Additionally, you will manage sales data, develop strategic sales plans, and ensure alignment with overall business objectives. You will coordinate with various stakeholders and departments to create competitive proposals and ensure compliance with client requirements and company policies.

The role encompasses a variety of responsibilities, including but not limited to:

• Managing and optimising sales operations processes such as lead management, sales forecasting, and pipeline analysis.
• Developing and implementing sales strategies and initiatives to enhance performance and achieve revenue targets.
• Analysing sales data and metrics to identify trends, opportunities, and areas for improvement.
• Collaborating with sales leadership to develop and maintain performance dashboards and reports.
• Ensuring the accuracy and integrity of sales data within the CRM system.
• Providing training and support to the sales team on processes, tools, and best practices.
• Coordinating with marketing, finance, and other departments to ensure alignment and support for sales initiatives.
• Monitoring and reporting on key performance indicators (KPIs) and sales metrics to senior management.
• Developing and maintaining sales documentation, including process guides, training materials, and standard operating procedures.
• Identifying and implementing process improvements to enhance efficiency and effectiveness.
• Managing a small team responsible for the entire bid process, from initial inquiry to submission, ensuring timely and high-quality delivery of proposals.
• Identifying new business opportunities and managing the bidding process.
• Coordinating and preparing high-quality responses to tender documents.
• Ensuring all bids meet customer requirements and adhere to company standards.
• Leading bid strategy meetings and reviewing competitive information.
• Collaborating with various team members such as sales, marketing, and product teams to gather necessary information for bids.
• Developing and maintaining a knowledge library of business-specific bid response content.
• Presenting bids to clients and stakeholders.
• Tracking and managing bid outcomes, providing feedback to the team.
• Managing post-bid reviews to identify areas for improvement.
• Collaborating with cross-functional teams, including sales, marketing, finance, legal, and technical departments, to gather necessary information for bids.
• Maintaining strong relationships with clients, partners, and stakeholders throughout the bid process, including managing virtual bid teams and engaging with key stakeholders.
• Developing and maintaining a comprehensive bid library, including templates, standard responses, and case studies.
• Ensuring all bids comply with client specifications, legal requirements, and company policies.
• Continuously improving bid processes and practices to enhance efficiency and effectiveness.
• Shaping bid strategies, crafting original content, and managing the end-to-end bid lifecycle across private and public sector clients.

About You

You will have a proven track record in bid management and proposal writing, with experience in a professional services environment. You possess the drive to continually enhance the bid process, win new business, and establish yourself as a subject matter expert.

Additionally, you will have:

• Proven ability to manage multi-stream opportunities
• Excellent communication skills
• Strong project management skills
• Ability to lead and collaborate effectively within a team
• Exceptional attention to detail, organizational skills, and a focus on bid quality
• Ability to present complex information clearly
• Knowledge of industry-specific regulations and standards is desirable