Company Mission
Payhawk is a leading global spend management solution for scaling businesses. Headquartered in London and combining company cards, reimbursable expenses and accounts payable into a single product; its future-facing technology enables finance teams to control and automate company spending at scale.
The Payhawk customer base includes fast-growing and mature multinational companies in 32 countries including LuxAir, Quantive, and Wagestream. With offices in New York, London, Berlin, Munich , Barcelona, Paris, Amsterdam, Vilnius and Sofia; Payhawk is backed by renowned investors such as Lightspeed Venture Partners, Greenoaks, QED Investors, Earlybird Digital East, and Eleven Ventures.
Our values include supporting flat hierarchies, taking ownership and responsibility, seeking and providing feedback, managing constructive critique, and speaking our minds. We understand that the best ideas don’t all come from the same place, so we encourage diversity and inclusion in all areas of our work.
The future of fintech is about more than money, and we believe in work-life balance, continual learning, and empowered teams. We’re also on a journey to improve our environmental and social impact and become B Corp certified. From virtual cards to digital subscriptions, our software and automation help take paper out of the equation for our customers, too.
We’re changing the world of payments, and we’re looking for an exceptional team to help us.
About the Role:
We're looking for an ambitious Sales Operations Manager to play a key role in optimising our sales organisation for efficiency, productivity and revenue growth. You'll be a core part of shaping how we scale, owning projects with significant impact on our go-to-market strategy. This role is perfect for someone who thrives in a fast-paced environment, enjoys collaborating with diverse stakeholders and is passionate about using data to drive results.
Key Responsibilities:
- Co-architect our revenue growth: Own and drive initiatives to improve key sales metrics. You'll work cross-functionally with sales, marketing and customer success to achieve ambitious objectives, dealing with stakeholders with different levels of seniority.
- Drive sales efficiency: Improve existing workflows and identify opportunities to streamline and automate processes, ensuring our sales team operates at peak efficiency.
- Champion data integrity: Own the quality and accuracy of our CRM data, ensuring efficient lead routing, accurate reporting and effective sales execution.
- Enable sales success: Empower our sales team with the tools, knowledge and processes they need to excel. This includes managing our sales tech stack, developing training materials and providing ongoing support.
- Always drive with data: Track key performance indicators, identify trends and generate actionable insights to inform sales strategy and drive continuous improvement.
Example Projects You Might Own:
- Boosting sales effectiveness: Develop and implement strategies to ensure new starters ramp quickly and achieve productivity fast. This could involve refining onboarding processes, optimising account prioritisation logic, implementing performance monitoring tools etc.
- Improving prospecting efficiency: Lead projects to increase the conversion rates of our outbound engine. This may include implementing new techniques, leveraging account intelligence tools and optimising sales engagement workflows.
About You:
- Sales operations experience: You've previously worked in a sales operations capacity, supporting global revenue teams.
- Results-oriented: You're passionate about driving tangible improvements in sales performance and have a proven ability to deliver results.
- Project management skills: You can manage projects with competing priorities, ensuring timely completion and stakeholder alignment.
- Analytical mindset: You're comfortable working with data, identifying trends and drawing actionable insights to inform decision-making.
- Adaptable and quick learner: You thrive in a fast-paced environment and can quickly adapt to changing priorities and new challenges.
Company Benefits
- 30 days holiday paid leave
- Competitive compensation package
- Exchange policy to another Payhawk office (Amsterdam, Barcelona, Berlin, Paris, Sofia)
- Flexible working hours
- Regular international team-wide events
- Opportunity to use the Payhawk product with a monthly travel allowance.
Please note that unfortunately we cannot provide visa sponsorship, and to be considered for this role, candidates must be able to provide proof of their eligibility to work in the corresponding country.
Payhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
