Sales Operations Manager

About MindGym

We’re Mind Gym. We’re behavior change specialists that equip ambitious companies to be ready for tomorrow.

For over twenty years, we’ve worked with companies like Coca-Cola, Microsoft, Dell, Bristol Myers Squibb Co, and others to transform their organizations.

We’re looking for people who can change people. If you’re determined to use smart ideas to make a difference, we’d like to hear from you.
Are you interested in developing a career in Sales Operations?

The role of the Sales Operations Manager is to support the Global organization in the proper usage of Sales Tools, systems, vendors, while ensuring best practices are in place
Mind Gym will provide you with exceptional training and development opportunities, including a competitive salary and bonus structure
Day-to-day you will:

• Build our operational excellence through standard methodology sharing and process adoption across all users.
• Identify, document, communicate and implement standard business processes
• Support our project rollouts for new tools and processes that increase the efficiency and productivity of our sales team.
• Recommend process changes and system improvements.
• Key driver of sales enablement as it relates to Sales Tools and Sales processes.
• Build and maintain internal and customer facing knowledge base; systems, process, standard methodologies
• Delivery of end-user training for new hires as well as existing staff as new features are released and/or to drive general sales tool effectiveness and adoption.
• Establish and grow relationships with multi-functional partners.
• Work with our business partners to analyze business needs, elicit requirements and/or improvements that enable the business to achieve its objectives, improve user experience.
• Partner closely with our Marketing Lead Generation team to ensure seamless handoffs for the Sales Team
• Sales tech stack management: day-to-day management (i.e. system reconciliation); optimisation; supplier management; contract renewal and negotiation.

About You

• Professional experience with a focus in Sales or Business Operations preferably in a B2B Environment
• Salesforce proficiency required
• Excellent communicator and collaborator; able to work with both technical and non-technical teams
• Proven ability to be proactive, autonomous, and make practical trade-offs when vital.
• Ability to foresee and analyze project risks and develop risk management plans.
• Strong team player, that represents the Sales Operations function with integrity and partnership
• Strong prioritisation skills, able to manage a busy schedule and multi-task in a fast-paced environment with a can-do attitude
• Working knowledge of PowerBI, Netsuite, and Gong preferred
• Flexible and excited by every day being different

MindGym is committed to diversity, equity and inclusion. We offer equal employment opportunities to all applicants regardless of age, gender, ethnicity, disability, sexual orientation, religious beliefs, marital or parental status.

We support flexible working arrangements for all roles unless operational requirements require otherwise. We are committed to providing a working environment where everyone's individuality and unique contributions are recognised, valued, and respected.