It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
Monday – Friday: 9am - 5:30pm
Hybrid working: 3 days in the Northwich office and 2 days from home. Flexibility may be required for home-working days based on business needs.
About the role
Kickstart your career with a role that puts you at the heart of our dynamic sales team! As a key player, you’ll help keep things running smoothly by managing customer requests, processing contracts, and seeing sales opportunities through from start to finish. Along the way, you’ll build great relationships with customers and teammates, ensuring every interaction is handled with care and professionalism.
Whether you’re stepping into your first role after studies or have a bit of experience under your belt, this is a fantastic opportunity to grow and develop your career. We’re looking for someone confident, eager to learn, and ready to make an impact.
If this sounds like you, we’d love to hear from you!
As a Sales Operations Coordinator you will…
Dealing with incoming customer (internal and external) requests via email and phone
Collaborate with the Sales and Sales Operations teams to deliver exceptional customer service
Manage and track sales opportunities through to completion
Process contracts accurately and efficiently
Respond to customer inquiries via email and phone, providing helpful, timely assistance
Build strong, trusted relationships with customers and internal team members
Logging and tracking sales requests and orders on internal systems
Other administration duties to ensure the smooth running of the Sales Operations department
In order to set you up for success we are looking for the following skills;
Experience in a customer service, sales support, or administrative role
Excellent customer service skills, with the ability to resolve issues effectively
Strong attention to detail and accuracy
A want to learn
Great communication and interpersonal skills
No prior experience in sales required
Who we are;
Comms-care is a leading provider of channel network & server support solutions. We assist over 700 channel partners and support to over 30,000 active support contracts. Comms–care manages all aspects of IT lifecycle, from consultancy, design and implementation to managed services and reactive field support covering technologies such as Routing & Switching, Security, Servers, Desktops, Voice & Unified Communications.
Make an application to join the team
Our team is as much about our people as it is our customers and business partners. Our fantastic #oneteam mentality has allowed us to continue delivering phenomenal service to our customers in a predominantly remote based environment We want associates with a strong desire to succeed. We offer a competitive base and benefits package.
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