Manage destination client and travel trade partner relationships, deliver training presentations, coordinate familiarization trips and events, conduct sales activities, monitor market trends, manage budgets and KPIs, negotiate co-op proposals, and support campaign reporting. The role requires strong UK and Ireland travel trade networks, tourism industry experience, communication skills, multitasking, and domestic and international travel.
We are looking for a Sales & Marketing (Travel Trade) Account Manager to work on an amazing portfolio of destination clients.
Inclusive. Empowering. Curious. Creative. Transformative.
At MMGY Global, we’re more than 800 passionate individuals, spread around the globe, who share an unwavering love for travel. When we say we inspire people to go places, we mean everyone. We are currently in search of a motivated, resilient and team-oriented individual to join our team based in London.
As the Travel Trade Account Manager, you will be responsible for developing and maintaining excellent relationships with high profile international destination clients and travel trade partners. You will play a crucial role in supporting the Account Director on the day-to-day delivery of travel trade activities. The candidate would be confident in their ability to multi-task, delivering presentations and working at a fast pace. This is a fantastic role for an individual looking to further their role in the industry.
Key responsibilities include:
- Develop and maintain excellent relationships with destination clients
- Preparation and delivery of travel trade training presentations to travel agents both virtually and in-person
- Build relationships with travel trade partners from product managers to travel agents and airlines
- Manage the day-to-day activity of the account and ensure we are delivering on KPIs
- Monitor market trends and keep abreast of travel trade intelligence
- Work with travel trade partners closely to develop their product offering
- Support in the organisation of travel agent familiarisation trips to the destination including but not limited to itinerary liaison with the client and hosting the group
- Conduct sales calls, training webinars, in-person trainings and organise client events
- Negotiate and analyse co-op proposals and then manage these through to post-campaign reporting
- Represent destination clients at industry events
Skills and Experience required:
- Proven experience in a similar role (minimum 3-4 years) within the tourism industry. Agency or tourism board experience preferred. Other experience such as tour operators, airlines or travel agencies would be useful
- Experience working with North American DMOs is preferred but not essential
- A good understanding of the UK & Irish outbound market would be preferred
- Experience managing multiple projects/clients at one time
- Strong written skills and communication skills
- Experience hosting events or FAM trips preferred
- Strong network within the UK and Ireland travel trade industry
- Experience in managing budgets
- Excellent analytical and problem-solving skills
- Some domestic and international travel will be required as well as evening events
Our industry-leading benefits:
- Generous annual holiday package including 25 days of annual leave, 3 personal days and year-end holiday break
- Private medical, life and income protection insurance and pension scheme contribution from the company
- Hybrid working schedule - 3 days in office and 2 days WFH
- Lively social calendar with numerous activities and events to take part in
- Weekly fresh fruit deliveries
- Dog friendly office
- Cycle to work scheme/Season Ticket Loan
- Work from anywhere / work from any office benefits
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