Heard of us?
We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs.
Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.
This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.
Job Description
The role of Sales Manager in the Account Management team is a terrific opportunity in the fastest growing area of our Telecoms business.
The Radius Telecoms & IT Services team are seeking a skilled and customer-focused individual to join our team to lead a team of Account Managers with the goal of renewing and retaining customers and upselling our other Radius group products. You will set, monitor and report upon the Team's targets as well as interacting regualrly with customers via calls, e-mails and in meetings.
We would love to welcome you to our Crewe office, working hours are Monday-Friday 8:30am – 5:00pm.
Your responsibilities day to day will be…
- Supervising, guiding and motivating the team to help colleagues work together, creating a culture which ensures they’re great customer service and achieved targets related to re-sign activity.
- Managing daily/monthly/quarterly reporting for team management and sales performance reporting.
- Enhance team and individual performance by setting clear accountable performance measures that drive quality and consistency relating to customer retention activity.
- Conduct regular 1:1 meetings with your team. Identifying and providing feedback through effective use of personal development plans and provision of coaching & development opportunities.
- Work effectively and build collaborative relationships with all stakeholders in Sales, Client Services, Operations, Commercial and Finance.
What do we expect of you?
- An ability to inspire and motivate sales focussed teams, guiding them in a unified direction and taking accountability for the group’s actions
- Established track record of leading teams to exceed targets, KPI’s and SLA’s, in a sales environment.
- Demonstrate ability to motivate and communicate with others at all levels, exemplifying excellent communication skills.
- Proficient in the use of Microsoft office packages and using sales systems, preferably Salesforce
- Proficient in reporting and analysing customer data.
- Able to adapt and succeed in a fast paced, changing environment with the ability to multi-task and work comfortably under pressure.
Qualifications
- 2+ years in a management role with strong performance
- University Degree or equivalent grade
- ILM Level 3/5 or equivalent management training
Additional Information
What can you expect of us?
- A friendly culture that mirrors our proposition to our customers.
- A fast-growing organisation that defines itself as being agile and innovative
- A drive for continuous improvement, which you will be empowered to get behind from day one.
- A commitment to building a working environment that values inclusivity, innovation, agility, and drive.
Your impact on Radius will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.
Not only will you have the chance to further your career development within Radius, but you’ll also have access to our competitive reward and benefits package.
Our benefits:
- 25 days holiday + bank holidays
- Annual salary review
- Pension plan
- Life assurance
- Employee fuel card scheme
- Electric Vehicle salary sacrifice scheme
- Employee assistance programme
- 24 hour wellness and healthcare assistance via ‘Help@Hand’ by Unum
- Time off for fertility treatment and in the event of pregnancy loss
- ‘Cycle to work’ scheme
And of course, you will be part of a modern office space in Crewe that will provide you with an outstanding working environment.
Still Curious?
If you feel we are a good match for each other, you can apply online now!
If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via [email protected].
Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.
We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.
We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.
Note to recruitment agencies:
We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.
PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.
