As a Sales Engineer at mabl, you will guide users through product implementation, resolve technical issues, educate clients, and represent mabl at events, leveraging technical skills and communication to enhance customer experiences.
mabl is on a mission to empower software teams with an AI-powered low-code test automation platform that streamlines testing across web, mobile, API, accessibility, and performance. We enable everyone from global enterprises to fast-growing startups to integrate application testing into their development pipelines, accelerating their testing and boosting release cycles, regardless of technical experience.
In 2024, mabl was awarded its 5th AI Breakthrough Award, cementing its position as the #1 AI-powered testing platform in the world. While we continue to grow with the pace of technology, we also believe strongly in the value of culture (our most recent internal survey shows that 92% of our employees feel supported by the flexibility of their work, and 97% believe their manager genuinely cares about their wellbeing.)
To continue delivering on our mission of transforming the testing space, we’re looking for people to join our team of leaders, experts, innovators, and community builders. Our core values are: drive, authenticity, support, and insight; these are the foundation of our culture and a key part of what it means to be a mabler. We practice transparency, embrace collaboration, and lead with empathy while encouraging each other to bring our most authentic selves to work.
Why we need you:
Solutions Engineers are the technical voices of mabl's Sales team. We help guide prospective users through their first experiences using our product, support them as they implement their test cases, and address any technical challenges they may face. We're product advocates and user advocates. Some experience in software testing can be helpful, but being a "people person" with a strong technical aptitude will take you far. Given mabl's context, this could also be a great role for a QA Engineer that enjoys coaching, solving challenges with solutions, and being a subject matter expert. Your work will directly impact mabl’s business, customers and culture.
What you’ll do:
- Become a mabl product expert and coach new users on best practices
- Function as a technical point of contact during the sales process
- Resolve technical blockers during sales engagements
- Incorporate feedback from users back into mabl product roadmap
- Educate users on advanced use of the mabl product via remote and on-site trainings
- Represent mabl at various trade shows, meetups, and other events from time to time
What you’ll bring to the table:
- 3+ years of experience in technology-focused roles
- Insatiable technical curiosity and a strong “helper” disposition
- Experience with Javascript, CSS/XPath queries, and working with APIs and databases
- Exposure to front-end test automation, CI/CD tools, Docker, and network configuration concepts
- Passionate about working at a scaling tech company and learning new technologies
- Excellent verbal and written communication with the ability to successfully interact with clients and stakeholders across organizations
This role is open to remote candidates based within the United States. Even if you don't fit all of the requirements for our roles, but see yourself being successful at mabl, we encourage you to apply and we’d be excited to speak with you.
$120,000 - $140,000 a year
$175k+ OTE plus stock options
Working at mabl
About Us
- We embrace hybrid and remote work across the US and around the world!
- We have 80+ mablers spread across the world in 4 countries, 3 continents, and about 18 states.
- Teams get together annually to foster lasting personal relationships and we encourage mablers to visit our Boston office when possible.
- Our Diversity, Equity, and Inclusion committee drives budgeted initiatives across all facets of the company, including recruiting, onboarding, education, and celebrations.
- We’ve won a number of awards for our work and culture, including being named to BuiltIn’s Best Places to Work in Boston five times, Boston Globe’s Top Places to Work for DEI, and Business Intelligence’s Excellence in Customer Service Award.
- We invest significantly in benefits and perks, including generous parental leave, rich health benefits, and employee wellness and collaboration perks.
- We value our employees and show our appreciation through rewards and recognition programs, such as our mabl Kudos program and annual Founders Award!
mabl is the enterprise SaaS leader of AI-driven, low-code test automation that empowers high-velocity software teams to embed automated end-to-end tests into the entire development lifecycle. mabl customers benefit from a unified platform for easily creating, executing, and maintaining reliable browser, API and mobile web tests that result in faster delivery of high-quality, business critical applications. That’s why customer-centric brands like Liberty Mutual, jetBlue, Intuit, Stack Overflow, and many others rely on mabl to create the digital experiences their customers demand. Learn more at https://www.mabl.com; follow @mablhq on Twitter and @mabl on LinkedIn.
Top Skills
APIs
Ci/Cd Tools
CSS
Databases
Docker
JavaScript
Xpath
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