Sales Engineer

🌍Genetec - Protect the everyday

We are a global Canadian company with a broad solutions portfolio that encompasses security, intelligence, and operations. We serve customers within a wide range of industries including transportation, education, and government. At Genetec we embrace open communication, creativity, and continuous learning to allow everyone to flourish in their own unique career paths.

Our network, of over 1800 people globally, is made up of diverse individuals who are passionate about their work and open to trying new ideas. We prioritize the success and well-being of our employees, proven by our 2022 Internal Engagement Survey results of 4.4/5.

Discover Genetec's work environment and lively culture in this video - .

🔎What your role will look like:

The Sales Engineer works with the UK & Ireland sales team in a pre-sales role to develop and position solutions encompassing Genetec’s products. The Genetec product portfolio includes Video, Access Control, and LPR. Working closely with the Account Executives, the SE is responsible for all of the technical aspects of the sale during the entire sales cycle and is often involved with the client post purchase.

• Develop and maintain an in-depth knowledge of Genetec's software and hardware products.
• Define the solutions best suited to the requirements of our customers and partners
• Develop and maintain excellent relationships with all stakeholders, customers and partners
• Present high-level demonstrations of our entire product range
• Provide technical support to sales teams in response to customer specifications
• Work closely with the technical support team to ensure a seamless transition between the pre-sales and post-sales teams, and the successful implementation of our solutions.
• Participate in specialized security trade shows, exhibitions and seminars.
• Write white papers and become a true expert on Genetec solutions
• Provide technical feedback from the field to upstream Product Management teams.
• Implement complex software solutions

🌟About you

*We invite you to apply even if you happen to not meet every requirement. We provide training and support to help you reach your full potential within this role*

• Experience in sales engineering or field engineering for an IT or security company
• Excellent presentation skills
• Possess strong analytical and troubleshooting skills
• Physical Security market experience
• Be comfortable working in a multicultural and multi-national company
• Comfortable traveling 40%+ of the time

💥Technical Expertise

• Genetec product range
• Access Control systems
• Video systems
• IP network systems and protocols
• Windows Operating Systems
• PC configurations
• MCSE and/or CCNA certification
• SaaS understanding

💎Even better if you have these assets

• Additional European language skills

Genetec is an equal opportunity employer, we strive for diversity and inclusion through our recruitment approach as well as the training and professional development we provide. We partner with external associations and implement internal initiatives to provide a welcoming work environment for employees from all backgrounds.

🏆 4.5/5 agreed in our 2022 Internal Engagement “People of all age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are valued here.”

To learn more about us: