Role Summary:
As a Sales Engineer, you are responsible for maintaining and developing relationships with key customers and trade organizations, understanding and solidifying purchase agreements, customer alliances and market trends. You will also develop a keen understanding of Flowserve operations to enhance selling effectiveness and coordinate selling efforts with other internal and 3rd party selling channel partners.
Responsibilities & Requirements:
Drive bookings levels to meet and/or exceed assigned bookings goal
Maintain regular, planned communication with key customers in the area you support
Develop and implement marketing plans aligned with regional sales objectives to support organizational goals
Serve customers as a primary contact for all business dealings, ensuring all customer concerns are being addressed including proposals, deliveries, repairs, quality, warranty claims, etc.
Educate customers on the quality, features and uses of our products through the full use of the company’s marketing materials
Collaborate with application engineers, customer service, and manufacturing to ensure customers’ needs are met
Knowledge of the design and operational requirements of rotating pumps, mechanical seals and related equipment
Skilled at product demonstrations, presentations and business writing
Proficient in technology such as Microsoft Office, Excel and PowerPoint
Maintain organized records, including regular reports, quotes, status, actuals, expenses, etc
Demonstrate financial acumen to discuss business decisions, particularly return on investment in support of solution selling
Able to work independently, efficiently and communicate productively with others
Some physical activity required, such as walking large customer sites, lifting at least 50 lbs, and ascending/descending ladders and staircases in multi-story facilities
Other duties as assigned
Preferred Experience / Skills:
Sales experience with rotating equipment such as pumps and mechanical seals
Experience in the oil & gas, power, paper and chemical industries, including familiarity with API 610 Standard
Training in sales techniques, negotiations and business finance
Demonstrated skills in leading meetings, including setting agendas, preparing, facilitating discussions and assigning follow-up activities
Ability to lead root cause failure analysis and communicate results
Strong verbal and written communication skills
Project management experience is a plus
BS or BA Degree in relevant field and 5-7 years relevant experience
