Sales Development Representative

This hybrid position requires three days per week (Tuesday, Wednesday, Thursday) in our Dublin office. 

You’re an active listener and a determined person who thrives in a collaborative environment like ours. You want to use your skills to help others progress, whether that’s internally with your team or seeing the impact your work can have on people around the world as you help us expand into new markets. You’re ready for a challenge and aren’t afraid to try new ideas.

• Continuous Learning – A strong desire to keep learning and growing, especially in technical competencies and organizational knowledge

• Analytical Problem Solving – The ability to break down moderately complex problems and find effective solutions using cross-functional communication and systems thinking

• Proactiveness and Initiative – Taking ownership of projects, prioritizing work independently, and leading moderately complex projects to completion

• Team-Oriented Mindset – Valuing collaboration, mutual recognition of accomplishments, and fostering a culture of humility and collective pride

• Adaptability in Technology – Comfort in using various technologies while maintaining services and optimizing code and processes

The SDR role is a critical front-end sales position where you will handle all Udemy Business inbound inquiries. As an SDR, you will conduct discovery conversations with potential customers and use your understanding of Udemy Business to identify how we could help businesses and their employees do whatever comes next.

• Understand and convey the Udemy Business mission, value proposition, and product

• Become a brand ambassador by getting to know and love the Udemy Business product and story

• Maintain a high cadence of activities to develop inbound inquiries of Udemy Business through calls, video meetings, emails, and social media

• Schedule product demonstrations with our Account Executives to further assess a prospect's business and potential for partnership with Udemy Business

• Fluency  English, German, Spanish or Italian language

• Self-motivated with a team player mentality, you’re passionate about your work

• Ability to develop compelling customer stories that deliver results, with a strong attention to detail and active listening

• Outstanding organisational and time-management skills, ability to prioritise tasks and manage ambiguity

• Excellent communication, interpersonal, organizational and telephone skills

• The ability and desire to work in a fast-paced, feedback-driven environment

We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!

We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:

• We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it.

• Learning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression.