Sales Development Representative

About Us

LoyaltyLion is a data-driven loyalty and engagement platform trusted by thousands of ecommerce brands worldwide. Merchants use LoyaltyLion when they want a loyalty program that is proven to increase customer engagement, retention and spend. Stores using LoyaltyLion typically generate at least $15 for every $1 they spend on the platform.

Today, LoyaltyLion works with over 10,000 small and medium sized retailers. Our mission is to help them succeed in the age of Amazon, where they may not be able to compete on price and logistics but can offer a better customer experience. An experience where customers feel valued, rather than just another number. 

It’s been an incredible few years for LoyaltyLion. We closed funding of $12.5m in 2021 and another $12m in 2022. We’ve built out our Leadership team, amongst other key senior hires and we continue to set our sights high, achieving spots in both the Deloitte Fast 50 and the FT1000.

Oh, and did we mention our recent successes, such as our G2 reviews, where we are the no.1 in loyalty management in the world or where we've been voted No. 8 in the Best UK Software 2024 list...

Overview:

As an SDR you will play a crucial role in the growth and success of our company. You will be part of a high-performing sales team and will be responsible for building personal relationships with prospective customers, qualifying new leads, managing your sales pipeline, and creating qualified opportunities for the Account Executive (AE) team. You will be the first point of contact for our prospective customers, and you will be responsible for educating them about our product and value proposition.

Key Responsibilities:

- Qualify and connect with new leads via LinkedIn messaging, emails, calls and live chat

- Build and manage your own sales pipeline and hit activity targets

- Learn the product and value proposition thoroughly to educate prospective customers

- Create qualified opportunities for the Account Executive team

- Maintain accurate and up-to-date records in our CRM/Salesforce system

- Collaborate with revenue operations, marketing and other teams to improve our sales processes and outreach strategies

- Continuously develop your sales skills and product knowledge

Requirements/Skills:

- Minimum 2:1 degree qualification 

- Excellent communication, interpersonal, and presentation skills

- Ability to work independently and as part of a team in a fast-paced environment

- A growth mindset and willingness to learn and adapt quickly

- Someone who is motivated and hungry for success, with a big appetite for knowledge and numbers

- Someone with entrepreneurial drive, we're a small company so what you do matters more

If you're a driven individual who is passionate about sales and technology, and eager to join a fast-paced startup environment, we would love to hear from you!

Benefits

• Hybrid working policy, requiring at least 2 days a week in our office in Farringdon

• International Remote working (up to 30 days in each holiday year)

• 25 days holiday + bank holidays + carry 5 days holiday over into the next holiday year

• All permanent employees get equity to recognise the valuable contribution you'll make to our growth

• Company days out and events, and team socials

• Home office budget

• Cycle scheme

• Employee Assistance Program

• Private medical insurance

• Life Insurance

• Competitive learning and development budget

• The opportunity to join at a major inflection point – ecommerce is booming and with it, the demand for loyalty software like LoyaltyLion

• Macbook, magic keyboard, and any other tech or equipment you need to do a great job