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Falcon Funded

Sales & Customer Support (Spanish)

Reposted Yesterday
Remote
Hiring Remotely in VE
Junior
Remote
Hiring Remotely in VE
Junior
Handle Spanish chat-based inbound leads using provided scripts, adapt messaging to customer needs, manage multiple concurrent conversations, ensure high-quality service and long-term relationships, coordinate internally in English, and apply mandatory forex trading knowledge while working independently.
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About Us

At Falcon Funded, we help traders unlock their full potential. Our mission is to empower disciplined, consistent individuals with the capital, tools, and structure they need to succeed in the financial markets. We're not just a funding platform, we're building a brand that inspires, educates, and visually engages a global trading community.

Your Responsibilities

  • Conduct Spanish chat-based conversations with potential inbound leads

  • Use our scripts as a foundation, but adapt your approach to the needs of each customer

  • Ensure a high-quality customer experience and build long-term relationships

Your Profile

  • Proven success in chat-based sales or comparable sales experience, at least 2 years

  • Fluent Spanish for client communication and good level of English for internal coordination

  • Ability to manage multiple customer interactions at the same time

  • Forex trading knowledge is mandatory

  • A self-starter personality with responsibility and the ability to work independently

What We Offer

  • 100% remote work

  • Transparent processes: clear expectations, structured onboarding, and continuous support

  • International company culture: dynamic team from various countries with open communication

  • Team spirit & motivation: regular online activities and an inspiring work environment

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