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waterdrop®

Sales Assistant - Hydrista

Posted 15 Days Ago
Be an Early Applicant
In-Office
Kingston upon Thames, Surrey, England, GBR
Entry level
In-Office
Kingston upon Thames, Surrey, England, GBR
Entry level
Serve as a waterdrop® store brand ambassador by assisting customers, recommending products, handling sales and complaints, capturing customer data, maintaining visual merchandising and store cleanliness, and following cash, stock, safety, and opening/closing procedures. Participate in training and store meetings while contributing to sales targets and delivering excellent customer service.
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Drink More Water, together we grow.
Here at waterdrop®, we make drinking more water fun and convenient! Discover the world of innovative hydration with our fruity little cubes – Microdrinks. With a successful online presence, 40+ stores around the world, dedicated B2B partners and over 22,000+ retail and branded stores, we can’t wait to take this journey to the next level – together with you!

 Become part of our Store in… 

  • Fulltime or Parttime 

Your responsibilities at waterdrop®: 

Be an Ambassador for our Brand, Values and Product

  • Demonstrate our Retail Core Values of: Always Keep Growing, Together We

    Win, Be The Consumer, Bring High Energy, Find A Way.

  • Provide excellent customer service and surpass customer expectations at every

    opportunity. Assist customers to match their buying needs.

  • Identify customer needs and answer product related questions. Be able to respond to

    queries on product prices, quality, features and benefits.

  • Take every opportunity to capture customer data in order to expand our database

    and customer loyalty.

  • Resolve customer complaints promptly and successfully by investigating problems,

    developing solutions and making appropriate recommendations to the management

    team.

  • Deliver product excellence by maximising product knowledge with relevant

    recommendations through our 6 Drop Selling Ceremony.

  • Attend and participate in store meetings and training sessions as required by your

    manager.

  • Ensure that good communication with your colleagues is maintained

  • Have a positive attitude with the team and customers and be open to constructive

    feedback that will help you develop and improve.

  • Maintain brand standards on visual display and merchandising, cleanliness and

    general housekeeping. 

  • Follow policies and procedures to maintain the security of stock, customer records

    and cash handling.

  • Ensure that time keeping attendance is in line with the company's policies and

    procedures. Opening and closing the store as and when required.

  • Be aware of Health & Safety requirements in the store. 

What you bring to the table:

  • Be approachable and available to assist our customers with their shopping

    experiences.

  • Enthusiasm and commitment to always provide excellent customer service.

  • Willing to adapt and take on new challenges.

  • Strong selling skills.

  • Always presents a professional image.

  • Ability to multitask.

  • The ability to maintain professionalism under all circumstances.

  • Works effectively and efficiently alone and in the team.

  • Prepared to go the extra mile when needed.

  • Good interpersonal and communication skills.

  • Demonstrate retail sales experience in a customer focused environment

What we offer you:

  • An ambitious and international team with whom fun is by no means neglected.

  • Individual development opportunities in one of the fastest growing e-commerce companies in Europe.

  • Discount on-and offline on your waterdrop® purchases and many free merchandising items.

  • Legendary team events and qualified training.

  • Additional monthly bonuses when targets are met.

Wanna drop in? Just send us your CV via the application button.

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