Marella, a Max Mara Group company, offers a comprehensive and versatile product range with a fresh, contemporary soul that aligns with today’s lifestyles and trends.
Coats, jackets, and tailored suits are the brand’s signature essentials, designed to be paired with 'easy chic' separates. Our collections feature seductive, wearable designs inspired by a refined, positive, and dynamic woman who seeks to empower herself and her image.
Job DescriptionMarella is looking for a passionate and motivated Full-Time Sales Assistant (40 hours per week) to join our concession team within Harrods, London.
This is an exciting opportunity to work for a contemporary Italian fashion brand within one of the world’s most prestigious luxury department stores.
QualificationsKey Responsibilities
Deliver exceptional customer service aligned with luxury retail standards
Achieve and exceed individual and team sales targets
Build and maintain strong client relationships (CRM activities)
Provide styling advice and product knowledge to customers
Maintain high visual merchandising and housekeeping standards
Support stock management and replenishment
Work collaboratively with the wider Harrods and Marella teams
Minimum Requirements
Currently living in London
Minimum 1 year of retail experience in high premium or high street brands
Strong sales background with a customer-focused approach
Fluent in English (additional languages are a plus)
Excellent communication and interpersonal skills
Well-presented with a genuine passion for fashion and styling
Ability to work 40 hours per week, including weekends
Right to work in the UK (no sponsorship available)
Key Skills & Competencies
Sales-driven and target-oriented
Strong clienteling skills
Team player with a positive attitude
Proactive and self-motivated
Ability to work in a fast-paced luxury environment
Attention to detail
Professional and confident demeanour.
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