Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com
Job Description
As the GTM Sales and Client Enablement Manager, you will equip internal sales teams and clients with the necessary knowledge, tools, and resources to sell and use our products, bridging the gap between product development, marketing, and sales. Reporting to the Reports to: Head of Sales Operations, you will also lead comprehensive training programs to enhance sales skills, increase revenue, boost sales productivity, and ensure a seamless customer experience.
Responsibilities:
1. Strategy Development and Execution:
- Develop and implement a comprehensive sales enablement strategy that aligns with organisational goals, including tailored training plans for our teams and client training strategies.
- Collaborate with internal stakeholders and external partners to ensure seamless execution of training programmes for both strategic and smaller clients.
2. Performance Measurement:
- Establish and track success metrics for training programmes using data analytics to ensure continuous improvement and alignment with business objectives and client satisfaction.
3. Digital Content Management:
- Create high-quality digital training materials with the Design and Digital Manager, ensuring they are tailored to multiple needs and updated with the latest trends.
- Implement just-in-time training solutions to provide relevant learning experiences for both our teams and clients.
4. Discovery and Needs Analysis:
- Conduct needs assessments and tailor training programmes to specific requirements, refining them to address new needs and opportunities for improvement.
5. Stakeholder Management:
- Develop strong relationships with stakeholders and clients to ensure alignment, support, and satisfaction with training projects, while sharing their value and influence across the organisation.
6. Thought Leadership and Innovation:
- Stay updated on trends and best practices in training and enablement, introducing innovative solutions like VR and AR, and representing the organisation at industry events to showcase its commitment to modern practices.
Client Training Focus:
- Strategic Client Programmes
- Mass Training Solutions
- Client Onboarding
- Ongoing Education
- Feedback Integration
Qualifications
- Experience providing training and development, in a sales or client-facing role.
- Exceptional skills in leading people and team management abilities.
- Proficiency digital content creation and e-learning platforms.
- Experience delivering just-in-time training using signals from tools.
- Strong discovery skills to uncover underlying needs.
Desirable Skills:
- Experience with CRM systems (e.g., Salesforce).
- Knowledge of adult learning principles and instructional design.
- Familiarity with training technologies (e.g., VR, AR).
Additional Information
Benefits package includes:
- Flexible hybrid working
- Great compensation
- Core benefits include pension, Bupa healthcare, Sharesave scheme and more
- 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.
Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Internal: Grade D / EB8
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Experian Careers - Creating a better tomorrow together
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