At Specialized UK Retail, we're not just a leading cycle retailer - we're a community driven by purpose, passion, and people. As part of Specialized UK Limited, our stores go beyond the traditional bike shop experience by delivering industry-leading service powered by a team that truly cares.
We’re looking for individuals who share our love for cycling, but also bring their own unique energy, ideas, and experiences. Whether you're a seasoned rider or simply passionate about helping others find joy on two wheels, we want to empower you to thrive. Join us, and you’ll find more than just a job—you’ll discover a rewarding career with room to grow, a team that supports you, and a workplace where your individuality is not only welcomed but celebrated.
JOB SUMMARY
An integral position within the Specialized UK Retail Team; a keen team player delivering on or above sales targets and related KPI’s with a distinct focus on best serving the rider and understanding their needs.
What you’ll be doing day-to-day
Greeting, welcoming and serving riders beyond their expectations across all forms of communication
Closing sales to help the team deliver KPI success
Completing stock checks based on the processes assigned by the brand
Vigilant to security of the team, the location and the stock
Processing orders, deliveries and restocking the store
Carrying out basic cleaning duties
Cashing up-where applicable
Completing any reasonable request made by the Store or Assistant Store Leader to the best of ability
Professional and friendly conduct at all times within the team and especially with riders
What you will need to win
Demonstrable salesmanship
Sound product knowledge and the drive to learn continuously
Empathy for riders in order to best deliver exceptional customer service
Numeracy and literacy skills
Clear and effective communicator
I.T. skills in order to operate in store systems
We have a competitive benefits package which includes;
Bike Loan Scheme
Bike & Apparel Purchase Policy
Discounted Sport Brand Purchases
Employee Assistance Programme, including your immediate family
Enhanced Annual Leave
Enhanced Absence Policy
Annual Merit Review
Company Events
