As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.
OverviewWe are seeking a proactive and highly organized Internal Sales Administrator to support our growing commercial team. This role is central to ensuring smooth day‑to‑day sales operations, excellent customer engagement, and efficient processing of sales activity. The ideal candidate will be confident working with customers, comfortable managing multiple priorities, and skilled in using digital tools and ERP systems.
Key ResponsibilitiesCustomer & Account Management- Serve as a primary point of contact for day‑to‑day customer enquiries.
- Build strong relationships with customers through timely, professional communication.
- Support customer engagement activities to help generate new sales opportunities.
- Maintain accurate customer records and account information.
- Prepare and issue quotations in line with pricing guidelines.
- Follow up on open quotes, leads, and opportunities to maximize conversion.
- Handle sales‑related queries promptly, escalating to Sales Managers where appropriate.
- Provide administrative support that enables Sales Managers to focus on generating and closing deals.
- Process sales orders accurately and efficiently within the ERP system.
- Ensure all order information is complete, correct, and compliant with internal procedures.
- Monitor order status and coordinate internally to resolve any issues affecting delivery or fulfilment.
- Maintain up‑to‑date product, pricing, and customer data within the system.
- Prepare sales reports, updates, and documentation as required.
- Support internal coordination between sales, operations, and customer service teams.
- Contribute to continuous improvement of sales processes and customer experience.
- Strong communication skills with a customer‑focused mindset.
- Proven experience in a sales support, customer service, or administrative role.
- High level of computer literacy, including proficiency with ERP or CRM systems.
- Excellent attention to detail and accuracy in data entry and documentation.
- Ability to manage multiple tasks and deadlines in a fast‑paced environment.
- Experience within a technical, manufacturing, or distribution environment.
- Familiarity with quoting processes and sales order workflows.
- Confidence analyzing basic sales data and producing simple reports.
Proactive, organized, and able to work independently.
Positive, professional, and team‑oriented.
Comfortable engaging with customers and internal stakeholders.
Driven to support sales growth and deliver excellent service.
Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.
