Sales Account Manager

Posted 9 Days Ago
Be an Early Applicant
Remote
Junior
Security • Cybersecurity
The Role
The Sales Account Manager at Synack focuses on customer relationship management, business development, and sales support. Responsibilities include developing customer relationships, managing renewals, prospecting for new clients, and collaborating with internal teams to meet sales goals.
Summary Generated by Built In

Synack’s Penetration Testing as a Service platform manages customers’ attack surfaces by discovering new assets, pentesting for critical vulnerabilities and gaining visibility into the root causes of security risks. We are committed to making the world more secure by harnessing a talented, vetted community of security researchers to deliver continuous penetration testing and vulnerability management, with actionable results. Synack's PTaaS platform has uncovered more than 71,000 exploitable vulnerabilities to date, protecting a growing list of Global 2000 customers and U.S. agencies in a FedRAMP Moderate Authorized environment. For more information, please visit www.synack.com.

The Account Manager serves as sales, business development and renewals support for the Regional Account Executive, helping the Regional team to achieve success through quota attainment and customer retention.

You will leverage your customer management, business and sales acumen, and technical skills to ensure you achieve the required customer renewal targets for your book of business.You will work closely with Customer Success and the Account Executive to ensure renewals are managed and processed appropriately. Performing business development activities to build pipeline for the Regional team and working closely with the Account Executive to close new logos.

The ideal candidate will have experience in the cyber security industry, a consultative approach to working with customer stakeholders and a passion for sales and business development. 

Sound interesting? Keep reading...

Here’s what you’ll do: 

  • Develop and maintain strong relationships at all levels within the customer organization
  • Develop technical proficiency related to use cases, technical landscape, and Synack solutions 
  • Perform outreach to prospects and conduct discovery calls
  • Build and expand our enterprise pipeline with emphasis on new logos
  • Prospecting into new and existing client base to discover opportunities and upsell
  • Facilitate technical conversations and overcome objections with technical stakeholders
  • Work cross functionally with associated internal teams that help progress the selling effort
  • Work closely with the marketing team in conjunction with the Account Executive to plan industry and partner events
  • Keep accurate records of your sales activity and forecast of your pipeline in SFDC and Clari

Here’s what you’ll need:

  • At least 3-5 years junior account management and/or Business Development experience in the Cyber Security Industry or Technology Industry
  • Information security knowledge; general awareness on best practices, security risk management, and industry trends
  • Ability to identify leads within install-base and help grow customers 
  • Customer-first mindset and advocacy
  • Ability to work independently and to collaborate effectively across functions
  • Excellent verbal and written communication and in-person and virtual presentations

Ready to join us?

Synack is committed to embracing diversity. Our people are our strength.  Each addition to our team is an opportunity to grow and diversify our ideas, experiences, and viewpoints. We strive to be inclusive of Race, Ethnicity, Religion, Sex, LGBTQ+, Veterans, Disabilities, and Age.  Synack welcomes you!

As a candidate, Synack cares about your privacy. Please view our candidate privacy policy here.

This position has responsibility to ensure Synack’s security and privacy posture is maintained.

£85,000 - £120,000 a year. 

The range listed represents a reasonable estimate of the on target earnings for this role based on national salary averages. Salary offered to a successful candidate is determined by a combination of factors including location, level, relevant experience, role related education and skills. The compensation package for this position may also include equity and benefits

For more details about our benefits, please see here. Then for the Employer code, enter: synack

The Company
HQ: Redwood City, CA
354 Employees
On-site Workplace
Year Founded: 2013

What We Do

Synack, the most trusted crowdsourced security testing platform, delivers smarter penetration testing for dynamic attack surfaces on a continuous cadence. The company’s hacker-powered, AI-enabled pen test provides access to the best worldwide talent, scalable and smart technology, and insights that secure our nation's critical infrastructure and leading brands and businesses.

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