Lloyd’s is the world’s leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market’s brightest minds, working together for a braver world.
Our role is to inspire courage, so tomorrow’s progress isn’t limited by today’s risks.
Our shared values: we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that’s more sustainable, resilient and inclusive, you’ll find a home at Lloyd’s – build a braver future with us.
Lloyd’s are seeking to recruit a Risk and Audit Manager (Operations). This role sits within the Operations Service Resilience and Risk function, which has responsibility for defining the strategic direction of risk within the Operations organisation and providing robust ongoing business management to ensure that all teams across Operations are managing risks and controls, in alignment with the strategic direction, and delivering maximum value to Lloyd’s.
All Service Resilience and Risk team members are expected to be involved in a broad range of activities that support the above remit, whilst being expected to take a management role to shape and improve specific workstreams.
Principal Accountabilities
Lead the Operations Risk Management Framework, ensuring all relevant risks are identified,
proactively governed, and effectively managed through to resolution.
Act as the primary liaison between Operations and Group Risk, aligning risk management
processes, governance structures, and reporting mechanisms with Group Risk standards and
expectations.
Ensure robust and fit-for-purpose controls are in place within Operations to support effective
management of Group Technology risks, in alignment with the Corporation’s risk appetite.
Design, implement, and oversee the Operations Policies and Standards Framework, ensuring all
policies and standards are comprehensive, current, and subject to regular review and refresh.
Manage all Operations-related audits (internal and external), including auditor engagement, audit
scheduling, end-to-end project management of the audit process, quality assurance of responses,
and tracking of audit actions through to closure.
Define and oversee Operations’ compliance with overarching regulatory frameworks, such as the
Senior Managers and Certification Regime (SMCR), ensuring consistent adherence across the
function.
Support the Operations Leadership Team by preparing and delivering updates for internal risk
governance forums and responding to information requests from regulatory bodies.
Develop and deliver Management Information (MI) reporting on risk, audit outcomes, and control
effectiveness to support informed decision-making.
Collaborate with key stakeholders and business units to identify emerging risks and develop
targeted remediation strategies.
Contribute to broader Operations initiatives, providing support across governance and reporting,
communications and events, resource and portfolio management, and financial analysis and
modelling.
Skills Knowledge and Experience
Working collaboratively across multi-party teams and stakeholders to deliver high quality outputs.
Experienced in forming constructive partnerships and mutually beneficial solutions with third
parties.
Experience of implementing sustained process and culture change in a business environment.
Adherence to agreed governance processes and procedures.
Track record of achieving high professional standards.
Track record in adopting new ways of working.
Operations processes and operating models.
Governance, Risk and Audit best practice and practical implementation.
Preferable knowledge of Financial Services (particularly insurance) or other regulated industry
working practices and processes.
Influencing skills with ability to find compromise when required.
Confidence to make informed judgment calls and challenge the status quo when appropriate
.
Evidence of operating in a complex environment and regulated market environment with multiple
stakeholders.
Diversity and inclusion are a focus for us – Lloyd’s aim is to build a diverse, inclusive environment that reflects the global markets we work in. One where everyone is treated with dignity and respect to achieve their full potential. In practice, this means we are positive and inclusive about making workplace adjustments, we offer regular health and wellbeing programmes, diversity and inclusion training, employee networks, mentoring and volunteering opportunities as well as investment into your professional development. You can read more about diversity and inclusion on our website.
We understand that our work/life balance is important to us all and that a hybrid of working from the office and home can offer a great level of flexibility. Flexible working forms part of a total reward approach which offers a host of other benefits over and above the standard offering (generous pension, healthcare, wellbeing etc). These include financial support for training, education & development, a benefit allowance (to spend on our flexible benefits such as gym membership, dental insurance, extra holiday or to partake in our cycle to work scheme), employee recognition scheme and various employee discount schemes.
By choosing Lloyd's, you'll be part of a team that brings together the best minds in the industry, and together with our underwriters and brokers, we create innovative, responsive solutions allowing us to share risk and solve complex problems.
Should you require any additional support with your application, or any adjustments, please click the following link;
https://cleartalents.com/apply/lloyds-msa1645695881
Please note, clicking on this link does not register your application for the vacancyTop Skills
Lloyd's London, England Office
One Lime Street, London, United Kingdom, EC3M 7HA
