🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
Hear from our UK team about what it's like working at Monzo ✨
London | Benefits | Hear from the team ✨
⭐Our Reward team
We’re looking for a highly organized Reward Program Manager to join us on a 12-month FTC. You’ll be instrumental in shaping the future of our Reward infrastructure, ensuring our programs are executed flawlessly, are built to scale, and are driven by clear governance.
Monzo is growing quickly, and we need our Reward framework to reflect that ambition. This is a high-impact role focused on the complete end-to-end management and delivery of our key programs.
🔑You’ll play a key role by…
This is a critical delivery role focused on managing complexity and ensuring clarity and accountability across the business.
Here is what the work looks like:
- Program Delivery Ownership: Lead the end-to-end execution of Monzo’s core annual Reward programs, including the Annual Review Cycle, Global Benchmarking, and Job Architecture implementation.
- Stakeholder Management: Be highly skilled at communicating complex compensation concepts and changes, engaging managers, and proactively managing stakeholder expectations. You will be the main coordinator for external partners and internal stakeholders.
- Communication & Change Management: Design and execute comprehensive communication strategies to clearly communicate complex reward principles, policies, and changes across all levels of the business. You will act as the key liaison between the Reward team and the wider People Collective.
- Compliance & Consistency: Establish and maintain robust governance models for all compensation programs, ensuring internal consistency and compliance with external regulations.
🤩 We’d love to hear from you if…
You are a delivery expert with a strategic mindset, excited by meaningful change, and you have:
- Experience designing, managing, and delivering end-to-end Reward programs (including Annual Review, Benchmarking, and Job Architecture) in a fast-paced, scaling environment.
- Proven expertise in leading complex, cross-functional Reward projects with a focus on project governance, milestone tracking, and flawless execution.
- Exceptional organizational skills, with a track record of implementing structure and driving accountability across diverse teams.
- Highly developed written and verbal communication skills, with a proven ability to successfully simplify and communicate complex data and policies for all audiences.
- Experience in coordinating with external partners (e.g., data providers, consultants) and translating their input into internal delivery plans.
Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you!
🙌What’s in it for you
💰We’re flexible on the base salary, depending on experience ➕ stock options
⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
📚£1,000 learning budget each year to use on books, training courses and conferences.
🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.
➕ Plus lots more! Read our full list of benefits.
🌈 The application journey has 3 key steps:
- A 30-minute call with a recruiter
- An initial conversation with the HM
- A full-loop interview stage with team members and key stakeholders
This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible!
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.
We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.
#LI-TK1 #LI-Remote
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Monzo Bank London, England Office
Broadwalk House, Appold Street, London, United Kingdom, EC2A 2AG
