ABOUT RETOOL
Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don’t have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows.
At Retool, we’re on a mission to bring good software to everyone. We’re building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects. The result is not just productivity, but good software by default. And that’s a mission worth striving for.
Today, our customers span from small startups building their first operational tools to Fortune 500 companies building mission-critical apps for thousands of users across their business. Interested in joining us? Let us know!
ABOUT THE ROLE:
As the Revenue Operations Manager, EMEA, you will serve as a strategic partner to the Head of EMEA, supporting the region's sales, operations, and systems infrastructure. This is a high-impact role that blends strategy, analytics, process optimization, and hands-on execution across revenue operations disciplines.
You will own reporting, process improvements, while also supporting deal desk operations to ensure smooth and efficient sales cycles. Your work will directly influence sales productivity, and revenue growth in the EMEA region.
This role is ideal for someone who enjoys solving complex problems, has a strong analytical and systems background, and thrives in a fast-paced, high-growth environment.
WHAT YOU'LL DO:
- Be the go-to revenue operations partner for the Head of EMEA, supporting forecasting, pipeline analysis, and sales execution.
- Develop and refine reporting to provide real-time insights into regional performance, helping sales leaders make data-driven decisions.
- Drive process improvements across GTM operations to increase efficiency and scalability in EMEA.
- Support deal desk operations, helping structure and execute complex deals in partnership with finance and legal teams.
- Ensure seamless collaboration between Sales, Marketing, and Operations by refining workflows and removing bottlenecks.
- Monitor market trends and adjust strategies to maintain Retool’s competitiveness in EMEA.
WHO YOU'LL WORK WITH
You’ll work closely with:
- Head of EMEA to drive strategy and operational excellence in the region.
- Global Revenue Operations team to align processes, data, and reporting across regions.
- Sales, Success, Marketing, and Finance teams to ensure cohesive execution of GTM initiatives.
- Legal and Finance on deal desk processes, approvals, and contract structuring.
WHO ARE YOU:
- 5+ years of experience in Revenue Operations, Sales Operations, or a related GTM role, preferably in a high-growth B2B SaaS environment.
- Experience with Salesforce administration and optimization.
- Deep understanding of B2B SaaS sales processes, pipeline management, and forecasting.
- Experience with deal desk operations, pricing structures, and contract processes.
- Analytical mindset with strong Excel/Google Sheets and SQL skills (or the ability to learn).
- Proactive and solution-oriented, able to navigate ambiguity and drive clarity.
- Strong communication skills with the ability to partner cross-functionally.
- Able to work 3 days a week from our London office.
WHY JOIN US?
This is a high-impact role in a rapidly growing company, offering the opportunity to shape EMEA sales strategy and operations at Retool. If you are passionate about scaling revenue operations, optimizing sales processes, and working at the intersection of strategy, systems, and execution, we’d love to hear from you!
Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page!
Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations.
