Ensora Health is the leading provider of software and services for mental and behavioral health therapists, trusted by over 200,000 individual providers and more than 28,000 practices. Our unmatched expertise, partnership, and breadth of products allow us to fine-tune solutions that meet the specific needs of everyone from solo practitioners to larger practices. With AI-enabled solutions that span practice management to electronic medical records and e-prescribing to billing, we help eliminate administrative complexity and create harmony between therapists, their clients, and the whole healthcare community.
Job Description
Job Description
What You’ll Do
Oversee day-to-day operations of business applications, including user management, security, data integrity, and automation.
Partner with cross-functional teams to understand process needs and translate them into scalable solutions.
Design and manage custom objects, fields, workflows, and automation to support evolving business processes.
Configure and maintain third-party integrations such as marketing automation tools and customer support platforms.
Provide technical support and resolve issues promptly, meeting SLA requirements for Business Application Jira tickets.
Develop insightful reports and dashboards to track key business metrics.
Produce clear technical and end-user documentation.
Stay current on platform updates and recommend enhancements to improve processes.
Manage all aspects of user and license administration, including setup, deactivation, roles, profiles, and permissions.
What You Bring
7+ years of experience as a Salesforce Administrator.
Salesforce Administrator Certification.
Expertise in Service Cloud, Sales Cloud, and Salesforce development ecosystems.
Strong understanding of Salesforce data models, configuration, and customization.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Excellent communication and collaboration skills.
While we've outlined some key qualities we typically seek, it's essential to remember that there might be additional unique strengths and talents you possess that would make you an exceptional match for us, even if they're not explicitly mentioned. Studies have consistently highlighted the significance of this principle, particularly for individuals from disenfranchised backgrounds, including women and other marginalized groups. These individuals often hesitate to apply unless they meet every single requirement, unlike their male counterparts who are more inclined to apply when they meet around 60% of the criteria.
The message we want to convey is that taking a leap of faith and applying can be incredibly rewarding. Your distinct abilities and perspectives could be exactly what we need to create a more diverse and inclusive team. So, don't hesitate—apply today and let's explore the exciting possibilities together!
All your information will be kept confidential according to EEO guidelines.
At Ensora Health, Diversity, Equity, Inclusion, and Belonging aren’t just words. We celebrate what makes us unique, foster an ecosystem of inclusion for all and harness our talents to promote diversity of thought and action in everything we do.
We instill Diversity, Equity, Inclusion, and Belonging into the fabric of our CARING culture and business, as we strive to be recognized not only as the leader in healthcare technology, but also for our intentional efforts to promote a diverse community.
We will champion non-discriminatory practices throughout the employee and customer lifecycle; caring for every person regardless of race, national origin, color, religion, disability, sex, orientation, or familial status.
Ensora Health is an equal opportunity employer.
