At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.
We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.
Ready to make your mark? Join us and be part of something bigger.
Revenue Operations & Data Insight Manager
As a RevOps Manager in Digital Services you are accountable for turning commercial data into clear, actionable insight that helps our leadership, sales teams and wider go-to-market functions make better decisions.
In this role, you will partner closely with our Sales, Pre-sales, Marketing, Alliances and Operations teams to deliver reporting, analysis, process improvement and insights that drive improved performance across the sales lifecycle, while strengthening data quality, operational efficiency and commercial decision-making.
Key Responsibilities
Act as a trusted business partner to Sales, Pre-sales, Marketing, Alliances and Operations teams, providing data-driven insight that improves commercial performance, forecasting, pipeline management and decision-making.
Support the definition, implementation and continuous improvement of the Revenue Operations function, establishing consistent processes and metrics across go-to-market functions.
Identify trends, risks and growth opportunities across the sales lifecycle, providing actionable recommendations that improve sales effectiveness and performance.
Produce high-quality sales reporting, analysis and commentary for weekly, monthly and quarterly business reviews.
Lead the continuous improvement of CRM data quality, governance and KPI definitions to strengthen commercial decision-making.
Work with sales teams to manage and maintain the Sales Order backlog, ensuring it accurately reflects future client demand and supports effective forecasting.
Identify opportunities to streamline reporting, automate manual tasks and improve Revenue Operations processes.
Maintain and improve guidance, tools and documentation so users can work more effectively and consistently.
Develop strategic insights that shape growth strategies, including analysis of sales performance, trends, competitive positioning, pipeline health and other factors influencing commercial performance.
Champion the adoption of AI, automation and data-driven ways of working to improve productivity, insight generation and operational efficiency across go-to-market functions.
Essential Requirements
Experience using data to identify business opportunities and recommend improvements.
Strong analytical skills with the ability to spot trends, risks and missed opportunities in data.
Experience of working with CRM systems as a trusted source of customer and sales information.
Ability to review and improve data models, KPI calculations and reporting outputs.
Experience in developing, using or interpreting Power BI dashboards.
Clear written and verbal communication skills, with the ability to present insights to a wide range of stakeholders.
Strong Excel skills and confidence working with sales and performance data.
Experience producing reporting, data quality outputs, dashboards or visualisations.
A passion for data-led decision-making, efficiency and best practice.
Experience influencing business decisions across multiple teams through data, insight and evidence-based recommendations.
Desirable Requirements
Experience in Revenue Operations, Sales Operations, Commercial Analytics or Business Insight roles.
Experience working with Microsoft Dynamics CRM
Knowledge of Microsoft Copilot, Copilot for Sales, Power Platform or other AI-enabled productivity tools.
At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field.
Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.
We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
Kainos London, England Office
2nd Floor, 21 Farringdon Road Clerkenwell, London, United Kingdom, EC1M 3HA
