Resource Manager

Job Title: Resource Manager 
Department: PR, Social and Influence Resourcing Team
Location: Sea Containers, London 
Contact type: 12 Month Fixed Term Contract 
Full Time/Part time: Full time 35 hours per week – office-based 2-3 days a week

About The Role

This is a pivotal role offering significant opportunity within the exciting and ever-evolving world of PR, Social & Influence. As a Resource Manager, you’ll be a critical part of the agency’s operational success, supporting one of its busiest departments.

You will be instrumental in managing a complex interplay of people, equipment, time, and budget to ensure every project stays on track. From identifying the right talent for a new campaign to ensuring every new starter is fully equipped, you'll be key to maintaining seamless workflows.

You’ll work closely with a vibrant Integrated Team spanning 6 key disciplines. This role demands exceptional communication, the ability to manage multiple priorities, meticulous attention to detail, and a genuine passion for problem-solving.

Key Responsibilities:

• Orchestrating Agency Flow: Act as a key liaison between internal teams (Resource, Finance, IT, Creative) to ensure smooth operations and effective communication within PR, Social & Influence, covering Account Management, Strategy, and Creative.
• Freelance & Onboarding Management: Take charge of our freelance contracts via YunoJuno, ensuring timely and professional engagement with our external talent. Manage IR35 assessments, approve timesheets and invoices, and oversee NDA/Ethics Training. You will also ensure every new starter (freelance or permanent) is seamlessly onboarded and set up for success from day one.
• Strategic Resource Planning & Support: Develop your understanding of resource management processes. You’ll proactively identify potential gaps, chase up project briefings, monitor resource usage, and provide critical updates to senior managers. This role offers a clear progression path, allowing you to gradually take on more complex resource allocation needs as you grow within the team.
• Process Optimisation: You're naturally curious, always asking "how can this be better?" You’ll identify opportunities to refine our resource management practices, gather feedback, and support continuous improvement across the agency.
• Administrative Compliance: Ensure audit compliance, manage job numbers, drive timesheet adherence, and meticulously maintain our freelance tracker to be accurate and up-to-date.
  

What You'll Need 

You're someone who is:

• Curious & a Problem-Solver: You enjoy the challenge of untangling complex situations and finding effective solutions.
• Clear & Collaborative Communicator: You convey information effectively and build strong relationships across diverse teams
• Meticulous: Excellent attention to detail is critical for success in this role.
• Organised: You can manage multiple priorities and workflows efficiently.
• Proactive & Resilient: You possess a 'can-do' attitude and can navigate pressure, often anticipating needs.
• Ambitious: You're eager to learn, grow, and contribute significantly to a leading agency.
• A Team Player: You work effectively both independently and collaboratively.
  

How We Help You Thrive at Ogilvy:

We believe in supporting our people to do their best work and live their best lives. We offer:

•  25 days annual leave plus the option to buy up to 5 extra days leave + 1 volunteer day
• Bupa Healthcare
• Enhanced family friendly policies, including, adoption and shared parental leave
• Menopause support
• We have a Flexible Working Model with core working hours: 10am – 4pm
• A generous pension scheme - you pay in 4% we pay 6%, following probation contributions are matched up to 10.5% (17.5% in total
• A fantastic Employee Assistance Programme (EAP) provided by Telus which offers brilliant support, expert advice and specialist counselling
• Help @ Hand - quick free access to a remote GP, mental health support, physio or a medical 2nd opinion