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monday.com

Renewal Team Manager

Reposted 2 Days Ago
Be an Early Applicant
Hybrid
New York, NY
Senior level
Hybrid
New York, NY
Senior level
Lead the Renewals team to negotiate renewal contracts, ensure customer retention, and drive growth through team development and effective communication.
The summary above was generated by AI

We are looking for a talented Renewal Team Manager to lead our New York–based Renewals team. The Renewals team works closely with our customers to negotiate and execute renewal contracts at scale, ensuring strong retention while identifying additional growth opportunities.

In this role, you will own the renewal motion end-to-end, lead and develop a high-performing team, and continuously evolve our renewal playbooks and processes in close collaboration with cross-functional partners across the organization.

  • 4+ years of relevant experience in Renewals or Account Management, ideally within SaaS companies
  • 3+ years of experience managing and developing teams of Renewal Managers and/or Account Managers
  • Strong people leader, motivated by coaching, developing, and enabling others to succeed
  • Proven experience in a high-velocity commercial environment, with the ability to coach teams on managing high volumes of renewals
  • Excellent communication skills and the ability to collaborate effectively across teams, regions, and levels of seniority
  • Strong negotiation skills with experience navigating commercial contracts and customer escalations
  • Ability to thrive in a fast-paced environment with a proven track record of exceeding targets and KPIs

What monday.com can offer you:

  • Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefit package, bonus potential, and eligibility to take part in the company equity incentive program
  • Amazing company culture that values transparency and collaboration while never forgetting to have fun while we work!
  • Monthly stipends for food, wellness, and commuter work
  • Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills 
  • Award winning work environment - named a "Best Place to Work" by BuiltIn as well as "Great Place To Work" certified 
  • We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding
  • A global work environment with employees in Tel Aviv, New York, San Francisco, Miami, Chicago, Denver, London, Kiev, Sydney, São Paulo, and Tokyo

For New York City-based hires only: Compensation Range: $155,000 - $180,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations.

Visa sponsorship for this role is currently not available.

monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.

monday.com London, England Office

20 Rathbone Place, London, United Kingdom, W1T 1HY

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