Develop and maintain relationships with small business finance clients, conduct credit and financial analyses, identify cross-sell opportunities, ensure regulatory and AML compliance, monitor loan performance and customer satisfaction, and uphold service standards.
Role : Relationship Manager
Location : Dubai
Role Purpose:
This role is primarily responsible for developing and maintaining business relationships with SBF clients to fulfill their banking requirements. Enhance customer relationships through regular planned meetings to maintain proper business relationship, identify further opportunities for x-sell and improve service
Key Accountabilities of the role
Specialist Skills / Technical Knowledge Required for this role:
Location : Dubai
Role Purpose:
This role is primarily responsible for developing and maintaining business relationships with SBF clients to fulfill their banking requirements. Enhance customer relationships through regular planned meetings to maintain proper business relationship, identify further opportunities for x-sell and improve service
Key Accountabilities of the role
- Revenue:
- Expenses:
- Net Income:
- Assets:
- Consumer satisfaction, loan/financing repayment performance, loan/financing delinquency rates, consumer retention, substantiated Complaints, compliance with regulatory requirements/best practices guidelines and codes of conduct
- Good knowledge of ADIB’s Business Banking products & services
- Experience of credit analyses.
- Good knowledge of ADIB’s Operational Policies & Procedures
- Proficient in credit appraisal techniques including credit, risk, business & financial analysis.
- Knowledge of Business Relationship Management.
- Fair Knowledge of UAE banking practices, regulations & risks
- Good Knowledge of Anti-Money laundering regulations issued by the UAE Central Bank and other regulatory authorities
- General awareness of competitors in the local market
- Excellent knowledge of service standards
- Knowledge of Cross Sales
- Computer skills
- Excellent Communication Skills
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