Relationship Director, Global Services

End Date

Friday 02 May 2025

Salary Range

£0 - £0

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

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Job Description

JOB TITLE: Relationship Director, Global Services
LOCATION(S): London
HOURS: Full Time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, in the office.

About this opportunity

We’re looking for an ambitious Relationship Director to join our Global Services sector team based in London. This is an excellent opportunity for a front line, client focused individual to join a high-profile coverage team.

Global Services is a coverage business within Corporate & Institutional Banking at LBG that is responsible for the management of relationships with Large / Global Corporate clients across Business Services and Professional Services – these clients have turnover that exceeds £100m up to global FTSE 100 business / global firms size. We handle a portfolio including many high-profile clients with the specific role having responsibility for managing clients primarily in the diverse Business Services sector.

This senior leadership role is critical in harnessing these complex, high profile and profitable relationships to best meet client needs and to develop the LBG franchise across Coverage, Product and Delivery areas.

Your role and responsibilities will include:

• Manage clients within the Corporate & Institutional Coverage portfolio to build stronger, deeper and more sustainable partner relationships.
• Improve and increase the quality and quantity of the business to achieve business objectives for income generation whilst ensuring the effective management of risk.
• Grow our banking relationships and develop network of internal & external partners to build profile both in the Bank and in the wider market
• Develop deep sector knowledge and broad product knowledge to support clients with actionable insights and find opportunities to grow income sustainably.
• Takes responsibility for implementing a team's formal development framework, while informally coaching others throughout the organisation in area of expertise and pursuing and investing in opportunities for own personal development.
• Sets medium term objectives and help implement a team's performance management systems.
• Builds complex frameworks to fully assess the scope and context of short-term and long-term business needs.

About Us

If you think all Banks are the same, you’d be wrong. We're an innovative, fast-changing business that’s shaping finance as a force for good. A bank that’s empowering its people to innovate, explore possibilities and grow with purpose.

What we need from you?

• Previous financial services sector leadership experience.
• Ability to develop your people through high quality coaching and mentoring. Being skilled at giving quality feedback to inspire colleagues to perform to the best of their ability.
• Strong experience in developing relationships and building alliances with large corporate clients.
• Excellent credit analysis skills with the ability to assess, analyse and interpret financial information.

About working for us!

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

This is a once in a career opportunity to help shape your future as well as ours. Join us and grow with purpose.

This role is considered Certified under the Senior Manager and Certification Regime as either requiring mandatory qualifications or being deemed as a role capable of providing ‘significant harm’ to customers. Due to this, successful candidates will be subject to enhanced levels of vetting, and required to complete a fitness and propriety attestation on commencement in role. Colleagues performing this role will be required to be complete a fitness and propriety attestation on an annual basis and will also be subject to additional routine criminal and credit checks
As a certified colleague your details will be published on the FCA’s Financial Services Register
This role has been identified as a Client-dealing function under SYSC 27.8.18R as defined in the FCA Handbook
The Person  (“P”) performs the client-dealing FCA certification function for a firm if:(1)  P is carrying out any of the activities in the table in SYSC 27.8.19R; and(2)  those activities will involve P dealing with:(a) a person with or for whom those activities are carried out; or(b) the property of any such person;in a manner substantially connected with the carrying on of regulated activities by the firm.
If you manage certified colleagues this role will be identified as Manager of certification employees under SYSC 27.8.13R as defined in the FCA Handbook(1) The function of managing or supervising a certification employee, directly or indirectly, is an FCA-specified significant-harm function.(2) A function in (1) is not an FCA certification function for that firm if it is performed by an SMF manager of that firm.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.