Relationship Director - Business Services & Financial Institutions

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We support flexible working – click here for more information on flexible working options

Flexible Working Options

Job Description Summary

Job Description

JOB TITLE: Relationship Director, Business Services & Financial Institutions
LOCATION: London
HOURS: Full Time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, in our London office.

About this opportunity

We're passionate about looking after our customers. Are you? If so, we could be a great fit!

We have an exciting opportunity to join our highly successful Business & Commercial Banking team in the London & East region supporting SME clients in the Business Services and Financial Institutions sector.

You'll provide outstanding support to a SME portfolio with all their banking needs including lending, deposits, and a wide range of other services. There is an expectation to grow the portfolio, by attracting high value clients, through becoming the go to banking professional within your local community.

Your role and responsibilities include:

• Accountable for growing income, balance sheet and client numbers, whilst also managing any associated risks.
• Managing a portfolio of client relationships, typically interacting with Directors and Owner Managers.
• Identifying client needs and developing client strategies to meet those needs, using product, coverage, and support teams where relevant. Undertaking lending assessments and implementing appropriate client solutions.
• Responding to client’s key moments of truth including lending which cannot be fulfilled by the Client Relationship Team.
• Ensuring the balance between risk and reward is effectively managed ensuring that all lending and contingent liabilities meet the groups asset quality and policy requirements.
• Positively promoting the Bank’s image and working closely with Business Development, Product Partners and others to develop new business opportunities and grow your portfolio with high-value new clients

Why Lloyds Banking Group?

If you think all banks are the same, you’d be wrong. We’re an innovative, fast-changing business that’s shaping finance as a force for good. A bank that’s empowering its people to innovate, explore possibilities and grow with purpose.

What we need from you?

• Previous commercial banking experience with a proven track record delivering results.
• Specialist credit and sector knowledge with a passion for delivering excellent client experiences whilst identifying ways to grow income, balance sheet and market share.
• Strong business origination experience with the ability to demonstrate how you're wired into local networks with extensive connections in the professional space.
• Validated credit experience and be skilled at evaluating propositions to make confident and effective commercial recommendations.

About working for us!

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.