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Posted 2 Days Ago
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Stansted, Tonbridge and Malling, Kent, England
Entry level
Fashion • Information Technology • Logistics • Retail • Design
The Role
This role involves delivering premium customer service, maintaining visual standards, supporting stock management, and acting as a Reiss Brand Ambassador. Applicants should demonstrate strong communication skills and a passion for luxury products.
Summary Generated by Built In

Why choose Reiss?

With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established.

Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.

For our retail teams this means it means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.

What opportunities exist within our teams?

Register your interest here for Sales Manager, Sales Associate, or Stock Associate roles.

What you’ll be doing

  • Delivering a premium and tailored customer service experience
  • Supporting with stock take and deliveries as needed
  • Providing in depth knowledge of the brand and our products
  • Communicating appropriately and effectively with customers, team members and management
  • Maintaining visual standards
  • Acting as a Reiss Brand Ambassador

What you’ll ideally bring to the role

  • A passion for premium or luxury product
  • Previous experience in a customer-facing environment
  • Be able to see things through the customer’s eyes
  • Excellent customer service skills
  • Strong attention to detail and high standards of delivery
  • Flexibility and ability to adapt to changing priorities
  • Ability to work in a fast-paced retail environment
  • Have excellent communication and interpersonal skills
  • Have excellent organisational and decision-making skills
  • Be a team player
  • Good written and verbal communication skills

What we’ll do for you

As a permanent member of the team you will receive the following benefits;

  • Seasonal business wear allowance
  • Generous employee discount
  • Rewarding commission structure
  • Wellbeing and financial support through our Employee Assistance Programme
  • Fitness discounts
  • Family friendly policies including enhanced parental pay
  • 23 days annual leave, increasing to 25 days after 2 years’ service
  • Employee referral scheme
  • Career development opportunities

Apply now to start your story at Reiss…

#WeAreReiss

We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.

It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.

We know that some people won’t apply for a role unless they feel you don’t meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you.

The Company
London
1,376 Employees
On-site Workplace
Year Founded: 1971

What We Do

Since its creation in 1971, Reiss has established a design philosophy centred on creating modern womenswear, menswear, accessories, and childrenswear that transcends time and trends.

Today, we operate as a modern fashion house, offering attainable luxury collections of unwavering elegance.

Our expert creative Product teams in our Head Office and Stores, work tirelessly to dress our customers in reliable Reiss style - supported by the exceptional planning and execution of our support functions. From Logistics to IT, Finance to Marketing, every team member is dedicated to ensuring uncompromised precision, quality, service and ethics.

Our people are what make our business great. We embrace every person’s individuality and build market-leading teams across Head Office and Retail globally.

We nurture ambition, curiosity, creativity and authenticity. A diverse community with two purposes: the precision of our craftsmanship and dedication to our customers.

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