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Anthony Nolan

Register Development Coordinator

Posted 9 Days Ago
Be an Early Applicant
Hybrid
London, Greater London, England, GBR
Junior
Hybrid
London, Greater London, England, GBR
Junior
Provide first-line donor support via inbox and phone, process donor applications (including medical-condition checks), coordinate recruitment event logistics, collaborate across teams to resolve issues, maintain accurate records, and meet deadlines while delivering high-quality customer service.
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We are Anthony Nolan. We unite people and science – matching stem cell donors to those in need of transplants and treatments and growing our world-leading stem cell register, so everyone can find the lifesaving match they need.

Thanks to Shirley and Anthony Nolan, our register of almost a million potential donors, our cell and gene therapy research and our expertise in stem cell transplants, we currently help four patients a day in need of a transplant, giving more people another chance to live.

Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.

If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.

We are looking for a Register Development Coordinator to join our Register Services team.

Title: Register Development Coordinator

Salary: £29,355 per annum

Contract: Permanent

Hours: 35 per week (standard Anthony Nolan working hours)

Location: Hybrid, with head office in Hampstead, London

Start Date: Beginning of September 2026

This role sits within our Register Development department, in the Register Services team. You will play an important part in our overall goal to continue recruiting quality potential donors to our Stem Cell Register.

You’ll often be the first point of contact for donors and potential donors when they have an enquiry about their record or joining the register. Mostly corresponding through our inboxes and some phone calls, your ability to deal with varied workloads and respond to our audience courteously will be important.

You’ll also process applications from donors who have medical conditions, work across teams to problem solve, and support in the logistics and planning of stem cell donor recruitment events.

You’ll need:

  • Good working knowledge of Microsoft Office applications.

  • Demonstrable experience of delivering customer service.

  • Excellent written and verbal communication skills.

  • Ability to work to deadlines.

  • Accurate keyboard skills and proven attention to detail.

  • Ability to prioritise competing tasks during busy periods.

What’s in it for you?

  • A competitive salary

  • 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme

  • A stimulating work environment full of opportunities to learn and develop

  • Life Assurance of four times annual salary

  • Travel season ticket loan, Cycle to work Scheme

  • And more! (further details on our Life at Anthony Nolan page)

Please check out the full job description here, and you can read more about what to expect on the Our recruitment process page.

Please note: We encourage you to apply as soon as possible – this advert may close early if we receive a high volume of strong applications. 

Release your remarkable, join our team and give someone another chance to live.

Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer. 

All applicants must be able to demonstrate the right to work in the UK.

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