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Personetics is shaping the Cognitive Banking era, harnessing AI to help banks anticipate customer needs, provide actionable insights, and deliver intelligent financial guidance. Our platform continuously analyzes and leverages real-time transactional data, enabling banks to proactively support customers in managing their finances and reaching their goals.
As industry leaders — yes, we really are leaders — we partner with the world’s top financial institutions, empowering over 150 million customers monthly across 35 global markets from offices in New York, London, Singapore, São Paulo, and Tel Aviv.
- 10+ years of relevant experience in financial services and/or fintech within the assigned region (EMEA & APAC).
- Proven experience leading Client Success, Account Management, or Customer-facing teams at scale.
- Demonstrated success driving renewals, expansion revenue, and executive-level client relationships.
- Experience working with large banks and complex, multi-stakeholder client environments.
- Experience driving change management and implementing new Client Success processes
- Ability to travel up 50% of time
- University degree or higher required
- Fluent in English
- London UK based
What you need to know about the London Tech Scene
London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.
