The Regional Director, Client Success is responsible for leading Client Success teams, fostering executive-level relationships, and driving revenue growth across EMEA and APAC regions in financial services.
Personetics is shaping the Cognitive Banking era, harnessing AI to help banks anticipate customer needs, provide actionable insights, and deliver intelligent financial guidance. Our platform continuously analyzes and leverages real-time transactional data, enabling banks to proactively support customers in managing their finances and reaching their goals.
As industry leaders — yes, we really are leaders — we partner with the world’s top financial institutions, empowering over 150 million customers monthly across 35 global markets from offices in New York, London, Singapore, São Paulo, and Tel Aviv.
- 10+ years of relevant experience in financial services and/or fintech within the assigned region (EMEA & APAC).
- Proven experience leading Client Success, Account Management, or Customer-facing teams at scale.
- Demonstrated success driving renewals, expansion revenue, and executive-level client relationships.
- Experience working with large banks and complex, multi-stakeholder client environments.
- Experience driving change management and implementing new Client Success processes
- Ability to travel up 50% of time
- University degree or higher required
- Fluent in English
- London UK based
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