Recruitment & Retention Consultant (Scotland Based)

Job Description

THE AGENCY

The six-time recipient of the award for “Best in Talent Representation and Management,” presented by the Sports Business Journal, CAA Sports represents more than 3,000 of the world's best athletes in such sports as baseball, football, hockey, basketball, and soccer, in addition to coaches, on-air broadcasters, and sports personalities.  Beyond traditional athlete representation, CAA Sports provides unique opportunities for clients off the field, in areas including entertainment, licensing, endorsements, speaking, philanthropy, publishing, and video games. CAA Sports also works in the areas of media rights, property sales and sponsorships, brand consulting, venue development and strategic advisory, and executive search, and received the award for “Best in Corporate Consulting” at the 2018 Sports Business Awards, and “Best in Property Consulting, Sales, and Client Service” in 2014, 2016, 2019, 2022, 2024, and 2025.

CAA Sports is a division of leading entertainment and sports agency Creative Artists Agency (CAA). Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, brand management and consumer product licensing, executive search, and philanthropy.  Distinguished by its culture of collaboration and exceptional client service, CAA’s diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world.  For more information about CAA Sports, visit www.caa.com.

OVERVIEW

CAA Base is the agency for professional footballers dedicated to the ongoing development and management of their careers.  Established in 1997, with its Head Office in London and supported by consultant offices throughout Europe, South America, Australasia and North America, CAA Base’s extensive network provides maximum opportunity for its clients’ movement and onward careers. 

Our team of forward-thinking Football Agents, Consultants, analysts, and in-house specialists work at the forefront of football business. As CAA Base Scotland continues to grow, we are looking to appoint a Recruitment & Retention Consultant to support Football Agents and Consultants in the recruitment, development, and day-to-day management of our football clients.

The Recruitment & Retention Consultant will play a key role in client engagement, assisting with the recruitment of new players and supporting the retention and development of existing clients. This role requires someone with prior experience within football, who is passionate about working in elite football, proactive, and hungry to succeed. The position involves regular attendance at live matches, client meetings, and club engagement, as well as helping to identify new player targets for recruitment.

Candidates must be comfortable working in a fast-paced, multi-disciplinary environment and demonstrate a strong understanding of the Scottish and wider UK football landscape. They should be organised, proactive, and able to build positive relationships with players, clubs, and colleagues. Flexibility and the ability to work under time constraints, often at unsociable hours, is essential.

Based in Scotland and working remotely, the Recruitment & Retention Consultant will work closely with the wider CAA Base Scotland team, including Football Agents, Consultants, Analysis, Data, and Design departments, and will report into the Senior Football Agent within the Scotland office.

Responsibilities to include, but not limited to:

• Support Football Agents and Consultants in the recruitment of new players and the retention of existing clients.

• Take responsibility for assisting with the day-to-day management of assigned clients, supporting their development and engagement.

• Attend live matches, tournaments, client meetings, and club visits across Scotland to network, engage clubs, and identify new player targets.

• Build and maintain professional relationships with players, families, clubs, scouts, and football operations staff.

• Prepare and contribute to player profiles, reports, and operational documentation as required.

• Work collaboratively with Football Agents, Consultants, Analysis, Data, and Design departments on recruitment and client development projects.

• Maintain accurate records of client interactions and support internal operational processes.

• Contribute ideas and support new initiatives within the football department.

• Ensure all work is delivered to a high professional standard and in line with CAA Base brand guidelines.

QUALIFICATIONS/REQUIREMENTS

• Prior experience within football, ideally with exposure to elite or professional environments.

• Strong interpersonal and relationship-building skills, able to build trust and credibility with players, families, and industry contacts.

• Self-motivated, ambitious, and passionate about working in football at an elite level.

• Able to work effectively both independently and as part of a team.

• Organised, proactive, and willing to dedicate time to attending games, meetings, and club visits.

• Flexible approach to working hours, including evenings, weekends, and travel across Scotland.

• Professionalism, discretion, and integrity in handling confidential client information.

• Interest in player development, recruitment, and retention practices.

• Spoken and written English to a high standard; additional languages are a bonus.

Please ensure you provide complete and legible information in your application. An incomplete application may affect your consideration for employment.

Creative Artists Agency (“CAA”) is committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation, or any other legally recognised protected basis under UK law.

Please inform CAA’s Recruitment Department if you need any assistance completing any forms or to otherwise participate in the application process.

CAA does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by CAA to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that CAA will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.